Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kimberly Orosco

San Antonio,TX

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

15
15
years of professional experience

Work History

Sales Representative

Walmart
05.2024 - 08.2024
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Enhanced client satisfaction by addressing concerns promptly and providing excellent customer service.

Medical Assistant

VIVA Pediatrics
04.2013 - 09.2021
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared lab specimens for diagnostic evaluation.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Oriented and trained new staff on proper procedures and policies.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.

Lead Pawnbroker

Action Pawn
08.2009 - 05.2012
  • Managed inventory effectively, ensuring optimal stock levels and minimizing excess or outdated items.
  • Maintained a clean, organized store environment that promoted a positive shopping experience for customers.
  • Streamlined loan processes for faster transactions, resulting in improved customer experience.
  • Trained new team members on company policies, procedures, and best practices to ensure consistent performance standards.
  • Implemented loss prevention measures to reduce shrinkage rates and protect company assets.
  • Collaborated with law enforcement agencies to prevent fraudulent activities and recover stolen goods.
  • Handled cash transactions accurately while maintaining strict adherence to financial security protocols.
  • Negotiated sale prices to reach target profit margins while reaching suitable pricing for customer.
  • Monitored aging inventory and placed collateral up for sale upon payoff of loan terms.
  • Greeted incoming customers and offered to evaluate and assess items for appraisal.
  • Performed store open and close procedures as part of shift responsibilities.

Education

Medical Assistant - Nursing

Southern Careers Institute
TX
06.2013

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills
  • HIPAA compliance
  • Patient scheduling
  • Medical terminology knowledge
  • EMR / EHR
  • Data entry
  • Electronic medical records
  • Electronic health records
  • CPR
  • Phlebotomy techniques
  • Immunization administration
  • Specimens collection and processing
  • Patient assessments
  • Medical procedures
  • Maintaining confidentiality
  • Medical office administration
  • OB/GYN procedures
  • Companionship and emotional support
  • Insurance authorizations

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Sales Representative

Walmart
05.2024 - 08.2024

Medical Assistant

VIVA Pediatrics
04.2013 - 09.2021

Lead Pawnbroker

Action Pawn
08.2009 - 05.2012

Medical Assistant - Nursing

Southern Careers Institute

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Kimberly Orosco