Kimberly Ortega
Miami,FL
Summary
A resourceful worker, well-prepared for seasonal roles, with practical experience in maintaining operational efficiency. Known for adaptability and effective task management under varying conditions. Collaborates seamlessly with teams and consistently meets job demands with precision and reliability.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Seasonal Worker
Aeropostale
06.2025 - 08.2025
- Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
Shift Leader
Wingstop
01.2025 - 08.2025
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
Education
High School Diploma -
Monsignor Edward Pace High School
Miami Gardens, FLAssociate of Arts - Biology
Miami Dade College
Miami, FL08-2027
Skills
- Quick learner
- time management
- Strong work ethic
- Collaboration
- Task prioritization
- Positive attitude
- Customer service focus
Certification
- EMT - Certified Emergency Medical Technician
Languages
Spanish
Native or Bilingual
Timeline
Seasonal Worker
Aeropostale
06.2025 - 08.2025
Shift Leader
Wingstop
01.2025 - 08.2025
High School Diploma -
Monsignor Edward Pace High School
Associate of Arts - Biology
Miami Dade College
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