Kimberly Ovalle
Balch Springs,TX
Summary
Proven team player with extensive experience in order fulfillment and customer service, notably at Brilliant Fulfillment and McDonald's. Demonstrated proficiency in product picking and a commitment to maintaining clean work environments. Excelled in mentoring roles, enhancing team efficiency and customer satisfaction. Skilled in technology, with a knack for surpassing tight deadlines and improving operational procedures.
Overview
2
2
years of professional experience
Work History
Order Picker, Order Packer, Etc
Brilliant Fufillment
09.2024 - Current
- Collaborated with team members to complete picking tasks quickly and efficiently.
- Excellent communication skills, both verbal and written.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Followed orders precisely for correct items, sizes and quantities.
- Kept work areas neat, clean and free from debris.
- Picked and packed order items.
Crew Trainer
McDonald's
06.2023 - 08.2024
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Set positive example for team members by providing high-quality, efficient service.
- Mentored junior employees to improve performance, food safety, and customer service.
- Taught new team members correct procedures for all areas of operations.
Education
GED -
GED
Balch Springs, TX09-2025
Skills
- Product picking
- Product packing
- Work area maintenance
- Proficiency in [technology]
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Order Picker, Order Packer, Etc
Brilliant Fufillment
09.2024 - Current
Crew Trainer
McDonald's
06.2023 - 08.2024
GED -
GED
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