Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with families through empathetic communication, respectful attitude and excellent customer service.
Skills: Working with Physicians.* Interpersonal Communication* Problem Solving* Patient Scheduling* Microsoft Office* Microsoft Word* Epic Systems
Skills: PICC lines * Respiratory Nursing * Lab collection * Epic system
Skills: InterQual criteria* Cerner system * Milliman and Robertson Criteria * Working with the physicians * Interpersonal Communication * Problem Solving * Inpatient * Medicaid * Medicare * Managed Care * Cerner system
Skills: InterQual * Milliman criteria * Collaborating with Physicians * Interpersonal Communication * Problem Solving * Medicaid * Healthcare Managed Care
NCAPP- Expert Level Achieved
Quality and Initiative committee who develop the OWL ( Oxygen with Love) protocol
Managing For Tomorrow Manager Course
How to Deal with Difficult Patient Course
Diversity Training
ICD-10 Training