Summary
Overview
Work History
Education
Skills
Timeline
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Kimberly Paramhance

Queens,New York

Summary

Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.

Experienced with strategic planning and project management. Utilizes leadership skills to drive team performance and operational excellence. Track record of delivering high-impact results through innovative problem-solving and effective communication.

Overview

4
4
years of professional experience

Work History

Director of Community Based Operations

Boys & Girls Club of Metro Queens
06.2024 - Current
  • Streamlined operations by implementing efficient processes and systems, leading to increased productivity and cost savings.
  • Enhanced data-driven decision-making by implementing advanced analytics and reporting tools.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Collaborated closely with executive leadership to develop strategic plans for long-term growth.
  • Improved team morale and productivity by implementing comprehensive professional development program.
  • Achieved remarkable turnaround of underperforming divisions through strategic leadership and restructuring.
  • Enhanced stakeholder satisfaction with timely and transparent communication strategies.
  • Elevated company profile in industry by spearheading comprehensive rebranding initiative.
  • Transformed organizational culture to embrace continuous improvement, leading by example and mentoring teams.
  • Fostered culture of innovation, encouraging development of cutting-edge solutions.
  • Cultivated high-performance executive team, selecting and mentoring candidates for key leadership roles.
  • Leveraged professional networks and industry knowledge to strengthen client relationships.
  • Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
  • Optimized staff performance by designing comprehensive training programs tailored to individual needs.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Oversaw operations of certification and credentialing programs.
  • Oversaw start-up, operations and shutdown procedures.
  • Oversaw day-to-day operations across multiple departments, ensuring timely delivery of projects and streamlined workflows.
  • Guided teams through periods of significant change by providing clear communication and decisive leadership during transitions.
  • Promoted a positive corporate culture by implementing employee engagement programs that recognized achievement and fostered collaboration among teams.
  • Streamlined operations by implementing efficient processes and systems, leading to increased productivity and cost savings.
  • Contributed to smooth operations within the facility by promptly addressing any maintenance requests or concerns from staff members.
  • Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.

Director of Workforce Development

Boys & Girls Club of Metro Queens
01.2023 - 06.2024
  • Lead the development and execution of a strategic workforce development plan in alignment with organizational goals and community needs. Build and maintain strong partnerships with employers, educational institutions, and community organizations to create job opportunities and career pathways.
  • Manage training programs, workshops, and coaching sessions, ensuring high-quality delivery and measurable outcomes.
  • Oversee program budgets, secure funding through grants and partnerships, and monitor program performance to drive continuous improvement.
  • Established partnerships with local businesses to create customized on-the-job training opportunities, leading to increased employability for program participants.
  • Developed innovative recruitment strategies to attract diverse talent pools and increase the number of qualified candidates.
  • Enhanced workforce development programs by identifying skills gaps and aligning training with industry needs.
  • Facilitated cross-functional collaboration between departments for coordinated efforts in achieving organizational objectives related to workforce development.
  • Led a team of dedicated professionals in delivering high-quality services and support to program participants and partnering organizations.
  • Empowered clients by providing individualized career counseling sessions focused on goal setting, action planning, and skill building.
  • Evaluated program effectiveness using data-driven assessments, implementing necessary changes to improve outcomes continually.

Summer Youth Employment Program Director

Boys & Girls Club of Metro Queens
06.2021 - 01.2023
  • Ensure high-quality program implementation, monitoring milestones, and achieving outcomes while maintaining compliance with funder regulations.
  • Lead recruitment, training, supervision, and evaluation of team members to foster a high-performing, results-driven team.
  • Oversee program enrollment, documentation, and ensure accurate data entry in DYCD contracted systems, meeting all organizational and funding requirements. Manage external partnerships, collect and analyze program data, and provide routine reports to leadership on program performance and progress.
  • Mentored team members for professional development, resulting in increased productivity and job satisfaction.
  • Provided ongoing direction and leadership for program operations.
  • Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
  • Designed customized training programs to enhance staff knowledge and skills in key areas of responsibility.
  • Delivered outstanding program results by setting clear objectives and proactively addressing potential challenges.
  • Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.
  • Evaluated program performance through comprehensive data analysis, driving continuous improvement efforts.
  • Established program policies and procedures to comply with regulatory requirements.

Education

MBA - Sociology

Queens College
Queens, New York
05.2020

Skills

  • Program Management
  • Staff Supervision & Development
  • Community Engagement & Relationship Building
  • Data Management & Reporting
  • Conflict Resolution & Crisis Management
  • Continuous Quality Improvement Data collection & reporting
  • Program Evaluation & Improvement
  • Financial & Budget Management
  • Safety & Compliance
  • Strategic Planning
  • Strategic planning
  • People management
  • Operations management
  • Organizational development
  • Program management
  • Negotiation
  • Hiring and retention
  • Facilities management
  • Human resources management
  • Non-profit management

Timeline

Director of Community Based Operations

Boys & Girls Club of Metro Queens
06.2024 - Current

Director of Workforce Development

Boys & Girls Club of Metro Queens
01.2023 - 06.2024

Summer Youth Employment Program Director

Boys & Girls Club of Metro Queens
06.2021 - 01.2023

MBA - Sociology

Queens College

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