Summary
Overview
Work History
Education
Skills
Timeline
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Kimberly Parker

Queens,United States

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

17
17
years of professional experience

Work History

Administrative Assistant

Leadership Training Institute
07.2023 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Created and maintained databases to track and record customer data.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Assisted justice involved clients find employment

Case Manager

C&C Affordable Management LLC
02.2013 - 02.2023
  • Serve as a liaison between the tenants and the management office
  • Handled all office spending budget
  • Provide linkage to available services and advocate for additional community resources.
  • Build effective relationships with residents through regular contact in person,telephone and in writing.
  • Record all daily activities on Excel spreadsheet.
  • Handle all office spending budget monthly
  • Ran company sponsored events.
  • Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
  • Monitored clients' progress and tracked client services to provide crisis interventions.

Case Manager

PSCH
09.2006 - 06.2012
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Monitored clients' progress and tracked client services to provide crisis interventions.
  • Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
  • Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Conducted community workshops to promote different programs and educate public on available services.

Education

Bachelor of Arts - Human Services

Metropolitan College of New York
New York, NY
06.2008

Skills

  • Meeting Minutes
  • Time Management
  • Multi-Line Phone Systems
  • Critical Thinking
  • Complex Problem-Solving
  • Self Starter
  • Filing
  • Excel Spreadsheets

Timeline

Administrative Assistant

Leadership Training Institute
07.2023 - Current

Case Manager

C&C Affordable Management LLC
02.2013 - 02.2023

Case Manager

PSCH
09.2006 - 06.2012

Bachelor of Arts - Human Services

Metropolitan College of New York

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Kimberly Parker