Kimberly Parker
Queens Village,NY
Summary
Highly motivated, organized and resourceful human service professional, skilled in case management and rehabilitation; easily adaptable and experienced in working with the underserved populations.
Overview
21
21
years of professional experience
Work History
Case Manager Specialist
Leadership Training Institute
07.2023 - 01.2024
- Improved client outcomes by developing and implementing comprehensive case plans tailored to individual needs.
- Managed high caseloads efficiently, prioritizing cases based on urgency and need.
- Conducting intake/assessment interview to identify participants immediate needs including risk factors for recidivism.
- Advocated for clients during meetings with service providers or legal representatives,promoting informed decision-making processes that respected individual autonomy and dignity.
- Maintained face to face and telephone contact with participant.
- Completed daily case notes and quarterly service plans .
- Appeared and advocated in court on clients behalf as needed.
Case Manager
C&C Management
02.2013 - 02.2023
- Serve as a liaison between the tenants and the management office
- Provide linkage to available services and advocate for additional community resources
- Build effective relationships with residents through regular contact in person, by telephone, and in writing
- Make referrals to appropriate providers and resources to assist with rent appeals, transportation, medical coverage, etc.; organize all on site events
- Record all daily work activities on Excel spreadsheet! Complete all other necessary assignments, as necessary
- Handle all office spending budget monthly
- Supervise summer youth workers
- Facilitated 12 week mentoring program
- Assist tenants in applying for one shot deals, food stamps, home care DRIE/SCRIE etc
- Ran company sponsored events like Halloween, Christmas Party, back to school drives etc.
Community Habilitation Worker (part-time)
New York Families For Autistic Children Inc.
07.2017 - 05.2022
- Assisted with ADL, travel training
- Money management, academics, daily/monthly progress noted, and individual service plans developed relationship with all outside providers.
- Improved community integration for clients through organizing social outings, vocational support, and volunteer opportunities.
- Provided crisis intervention support during emergencies or escalating situations, maintaining the safety of all involved parties.
- Collaborated with clinical staff to develop appropriate behavior intervention plans for challenging behaviors, resulting in fewer incidents.
- Advocated on behalf of clients during external service reviews or benefits eligibility evaluations to secure necessary resources and supports.
Case Manager
PSCH, Inc.
09.2006 - 06.2012
- Supervised part-time workers, conducted monthly supervisions and evaluations
- Managed a caseload of 12 clients with mental illnesses offenders, drug addictions population living in a residential apartment program
- Monitored daily medication intakes, assisted with ADL skills
- Provided training necessary for clients to move to an independent housing setting
- Assisted clients in finding alternative housing by completing HRA applications
- Found suitable day, vocational programs, and educational drug treatment programs
- Conducted daily home and hospital visits and case conferences monthly with outside providers and clinical team
- Completed daily case notes, psychosocial and quarterly client assessments; facilitated bi-weekly moving-on groups.
Rehabilitation Specialist
Services for the Underserved
09.2005 - 11.2006
- Worked on the development of adults with mental disabilities in a day program; assisted client with ADL skills, taught money management skills
- Explored appropriate volunteer opportunities for clients
- Recorded daily progress reports as well as monthly evaluations; conducted monthly case conferences with clinical team.
Case Manager Technician
Project Samaritan, Inc.
02.2003 - 09.2005
- Completed intakes, educated a client caseload of 27 families and individuals living with HIV/AIDS on programs and services available to them
- Coordinated assessments, developed case plans and referrals for treatment
- Maintained linkage with outside providers through case conferences
- Conducted outreach and home visits to maintain caseload; conducted client assessments.
Education
Bachelor of Arts - Human Services -
Metropolitan College of New York
New York, NY06.2008
Skills
- Client Advocacy
- Ethical Practice
- Cultural Competency
- Positive Attitude
Timeline
Case Manager Specialist
Leadership Training Institute
07.2023 - 01.2024
Community Habilitation Worker (part-time)
New York Families For Autistic Children Inc.
07.2017 - 05.2022
Case Manager
C&C Management
02.2013 - 02.2023
Case Manager
PSCH, Inc.
09.2006 - 06.2012
Rehabilitation Specialist
Services for the Underserved
09.2005 - 11.2006
Case Manager Technician
Project Samaritan, Inc.
02.2003 - 09.2005
Bachelor of Arts - Human Services -
Metropolitan College of New York
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