Kimberly Parr
New Lenox,IL
Summary
As a Technology Specialist Level 2 at New Lenox School District 122, I have been instrumental in supporting teachers and students with their technology needs. From configuring new computers to troubleshooting software and hardware issues, I have consistently provided top-notch technical support. My expertise in networking with staff and managing user accounts has been invaluable in maintaining a smooth and efficient technology environment
Overview
8
8
years of professional experience
Work History
TECHNOLOGY SPECIALIST LEVEL 2
New Lenox School District 122
2015.08 - 2023.07
- Assisted teachers in the use of educational technology tools such as interactive whiteboards, document cameras, and digital projectors
- Developed training materials for faculty and staff regarding technology use in the classroom
- Configured new computers with operating systems and installed required applications
- Utilized Active Directory to manage user accounts, groups, and access permissions
- Provided technical support to staff and students in a school environment, troubleshooting computer hardware and software issues
- Maintained inventory records of all district-owned technology equipment
- Resolved printer problems by troubleshooting network connections or installing drivers when necessary
- Worked in JAMF to assign iPads, apps, and create Smart groups
- Utilized strong communication skills working with teachers, staff, students, and parents
- Worked to problem solve issues for teachers and students with their technology
Education
BACHELOR OF SCIENCE (B.S.) IN BUSINESS -
Western Illinois University
Macomb, IL05.1989
ASSOCIATE IN ARTS (A.A.) IN BUSINESS -
Joliet Junior College
Joliet, IL05.1987
Skills
- Teacher and Staff Support
- Student Support
- Networking with Staff
- Software and Hardware Issues
Timeline
TECHNOLOGY SPECIALIST LEVEL 2
New Lenox School District 122
2015.08 - 2023.07
BACHELOR OF SCIENCE (B.S.) IN BUSINESS -
Western Illinois University
ASSOCIATE IN ARTS (A.A.) IN BUSINESS -
Joliet Junior College
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