Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeremy Ramirez

Corpus Christi,TX

Summary

Dynamic and results-driven Assistant Store Manager with a proven track record in operational management, ensuring seamless store functionality and fostering a positive work environment. Recognized for strong team leadership and exceptional problem-solving abilities, consistently delivering outstanding customer service. Adept at quickly adapting to new challenges and learning new skills, with solid proficiency in handling machinery and equipment effectively.

Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality.

Overview

10
10
years of professional experience

Work History

Assistant Manager

Leslie’s Pool Supplies
04.2019 - Current
  • Mentored staff to enhance skills and achieve daily targets.
  • Delegated daily tasks to team members to optimize group productivity.
  • Collaborated with the store manager to develop strategies for achieving sales and goals.
  • Organized schedules.
  • Accurately monitors transactions and deposits to eliminate discrepancies
  • . Resolved escalated customer concerns smoothly and with the utmost professionalism to protect business reputation.
  • Took apart pool motors and cleaner to diagnose the problem and adjusted as needed to get back in proper working order.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Event Security

American Bank Center
04.2018 - 10.2019
  • Protected entrance by scanning individuals and bags via manual checks or x-ray machine.
  • Stayed in frequent communication with security and event staff to smoothly respond to concerns. Intervened in conflicts to de-escalate situations with verbal or physical techniques.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Increased overall event security by conducting regular patrols and surveillance throughout the venue.
  • Enhanced event security by collaborating closely with event coordinators to understand specific requirements for each occasion.
  • Ensured proper access control at events by verifying tickets upon entry, maintaining event security protocols.
  • Supported special event security detail by implementing crowd control measures and assisting guests as needed during high-profile events.

Sales Associate/Cashier

Academy Sports and Outdoors
01.2018 - 02.2019
  • Followed company safety regulations to maintain a safe work environment.
  • Operated the cash register by adhering to POS system processes and procedures when ringing sales and tendering correct change.
  • Maintained clean, orderly, and well stocked register area.
  • Engaged customers with a friendly smile and knowledgeable support promote sales and build loyalty.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Sales Associate/Cashier

Snappy Foods
01.2017 - 10.2017
  • Maintained the sales floor by restocking shelves, updating pricing information and managing inventory.
  • Followed company safety regulations to maintain a safe work environment
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Kept store presentable with regular cleaning and organization
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Fabrication and Packaging

Sam Kanes
01.2016 - 09.2016
  • Used powered equipment such as saws, knives, and skinner machines to complete efficient meat processing.
  • Butchered carcasses to remove unwanted components and prepare for further processing.
  • Inspected meat products to identify defects and remove deficient products from the line.
  • Weighed, wrapped and labeled meat products. Worked effectively in damp and cold conditions to safely process beef.
  • Handled equipment such as pallet jacks to move large groups of raw meat and finished products.
  • Cut, wrapped, weighed and labeled orders.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.

Education

High School Diploma -

Richard King High School
Corpus Christi, TX
05.2012

Skills

  • Customer Service Professional
  • Great Leadership Skills
  • Communication Skills
  • Sales Monitoring
  • Product and Service Knowledge
  • Problem-solving
  • Customer service
  • POS systems operations
  • Mentoring and coaching
  • Team leadership
  • Decision-making
  • Money handling

Timeline

Assistant Manager

Leslie’s Pool Supplies
04.2019 - Current

Event Security

American Bank Center
04.2018 - 10.2019

Sales Associate/Cashier

Academy Sports and Outdoors
01.2018 - 02.2019

Sales Associate/Cashier

Snappy Foods
01.2017 - 10.2017

Fabrication and Packaging

Sam Kanes
01.2016 - 09.2016

High School Diploma -

Richard King High School

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