Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kimberly Pearson

Ladson,South Carolina

Summary

Motivational leader and organizational problem-solver with advanced supervisory, teambuilding and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

4
4
years of professional experience

Work History

Administrative Assistant

Kroger
Warner Robins, Ga
09.2024 - 01.2025
  • Managed employee data and privacy to keep employee data confidential per organizational privacy policies
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork
  • Managed payroll and timekeeping to track hours and accurately pay employees
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees
  • Collaborated with management to identify staffing needs and develop workforce planning strategies, resulting in optimized personnel resources allocation
  • Managed complex benefits administration tasks, ensuring timely enrollment and accurate record-keeping for all employees

Assistant Director

Chick-Fil-A
Warner Robins, Ga
10.2022 - 09.2024
  • Developed and implemented strategies to increase customer satisfaction and loyalty
  • Coached, mentored and trained team members to improve their job performance
  • Resolved conflicts between employees by providing guidance on company policies and procedures
  • Provided leadership during times of organizational change or crisis situations
  • Assessed team member’s skillsets and assigned tasks accordingly for optimal efficiency

Assistant Manager

Black Barley Kitchen & Taphouse
Kathleen, GA
06.2022 - 10.2022
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Collaborated with the store manager to develop strategies for achieving sales and profit goals.
  • Directed and led employees, supervising activities to drive productivity and efficiency.

Shift Manager

Chick-fil-A
Macon, GA
09.2020 - 06.2022
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Collaborated with the store manager to develop strategies for achieving sales and profit goals.
  • Directed and led employees, supervising activities to drive productivity and efficiency.

Education

High School Diploma -

Rutland High School
Macon, GA
05-2019

Some College (No Degree) -

Middle Georgia State University
Macon, GA

Skills

  • Human resource management
  • Payroll administration
  • Employee onboarding
  • New hire orientation
  • Personnel file management
  • SERV Safe Est September 2023

References

  • Naysha Rosario-Rodriguez, Supervisor, Kroger, 315-921-9914
  • Anna Shelton, Store Leader, Kroger, 317-213-8788
  • Adriana Harrison, Supervisor, Chick-Fil-A, 478-442-9522

Timeline

Administrative Assistant

Kroger
09.2024 - 01.2025

Assistant Director

Chick-Fil-A
10.2022 - 09.2024

Assistant Manager

Black Barley Kitchen & Taphouse
06.2022 - 10.2022

Shift Manager

Chick-fil-A
09.2020 - 06.2022

High School Diploma -

Rutland High School

Some College (No Degree) -

Middle Georgia State University

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