Summary
Overview
Work History
Education
Skills
Horses and Barrel racing
Timeline
Generic

KIMBERLY PECK

Monroe,Mi

Summary

Performance-oriented and skilled Clerical professional methodical about managing administrative, promotional and customer service functions to support team and improve group productivity. Prioritize and multitask to handle every need with well-qualified assistance. Diligently pursue every chance to capture new business by monitoring properties, organizing lead data and maintaining efficient schedules.

Overview

20
20
years of professional experience

Work History

Real Estate Assistant

Jennifer Gross
07.2024 - Current
  • Maintained efficient office operations by handling errands and administrative functions.
  • Improved office organization through the implementation of efficient filing systems, database management, and document preparation.
  • Cultivated and maintained professional relationships with clients, real estate agents, lenders and escrow personnel.
  • Prepared and maintained accurate property listings, sales contracts and closing documents.
  • Coordinated appointments to show marketed properties.
  • Supported agents in managing multiple transactions simultaneously, ensuring deadlines were met consistently.
  • Assisted in closing transactions smoothly by preparing necessary documentation and coordinating with title companies, lenders, and inspectors.
  • Demonstrated strong attention to detail when proofreading contracts, ensuring accuracy and completeness before submission.
  • Coordinated leads management with Dotloop software to improve efficiency with prioritized prospects.
  • Kept agents informed of potential new leads by monitoring MLS updates regularly to identify new opportunities within the local market.

Dog Groomer

Club Pet Too
07.2021 - 06.2024
  • Lifting up to 50 lbs
  • Trimming dogs hair, talking to clients about their pet
  • Working with microsoft word, kennel Link software, scheduling grooming appointments. Keeping track of inventory also
  • Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
  • Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
  • Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
  • Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.

Veterinarian Assistant

Dearborn Family Pet Care
01.2016 - 07.2021
  • Supported veterinary staff during emergencies, providing urgent care assistance when needed.
  • Reduced wait times for appointments by efficiently scheduling patients and managing the appointment calendar.
  • Scheduled appointments, answered phones, billed customers for services and maintained inventory to maximize office productivity.
  • Provided pet owners with excellent customer service and compassionate care for animals.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Provided customer support to clients, answering questions and addressing concerns.
  • Increased clinic efficiency by maintaining clean examination rooms and preparing them for each appointment.
  • Ensured accurate record-keeping by updating patient files with pertinent medical information and treatment plans.
  • Assisted in diagnostic procedures, contributing to accurate diagnoses and treatment options for patients.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Enhanced client satisfaction through timely responses to inquiries and maintaining clear communication with pet owners.
  • Improved patient care by assisting veterinarians with examinations, surgeries, and dental procedures.
  • Collaborated with veterinary team members to create an effective workflow that maximized productivity while prioritizing patient care needs.
  • Participated in continuing education opportunities to stay current on industry best practices in veterinary assistantship roles.
  • Promoted a stress-free environment for patients by utilizing low-stress handling techniques during examinations and treatments.
  • Educated pet owners on proper care techniques, fostering strong relationships between clients and their pets.
  • Administered prescribed medications and treatments, ensuring accurate dosages and timely application for optimal patient outcomes.
  • Prepared surgical instruments and equipment, ensuring a safe and sterile environment for successful procedures.
  • Provided compassionate care to animals under distress or experiencing pain during medical procedures or hospitalization periods.
  • Conducted thorough post-operative assessments on recovering patients, monitoring vital signs and comfort levels to ensure successful recovery processes.
  • Performed catheterizations, ear flushes, enemas, intravenous feedings and other procedures.
  • Maintained inventory levels of medications and supplies, ensuring seamless clinic operations.
  • Performed routine procedures such as nail trims, ear cleanings, and grooming services to promote animal health and comfort.
  • Contributed to team success by cross-training in reception duties, such as answering phone calls and processing payments.
  • Assisted with laboratory work, including sample collection, analysis, and reporting results to veterinarians for interpretation.
  • Assisted veterinarians with restraining animals during examinations to assess injuries.

Veterinarian Assistant

Wyandotte Animal Hospital
01.2005 - 12.2015
  • Inventory management, invoicing, restraining and lifting pets of all sizes, Answering the phones, Communicating with clients,Drawing blood, placing IV catheters, Dental procedures, Helping out in surgery, Monitoring patients, giving SQ fluids, Drawing up and giving vaccinations, Giving SQ and IM injections, basic house cleaning, customer service skills, X-ray, and more.
  • Supported veterinary staff during emergencies, providing urgent care assistance when needed.
  • Increased clinic efficiency by maintaining clean examination rooms and preparing them for each appointment.
  • Ensured accurate record-keeping by updating patient files with pertinent medical information and treatment plans.
  • Educated clients on post-surgical care and nutrition.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Provided customer support to clients, answering questions and addressing concerns.
  • Provided pet owners with excellent customer service and compassionate care for animals.
  • Scheduled appointments, answered phones, billed customers for services and maintained inventory to maximize office productivity.
  • Provided compassionate care to animals under distress or experiencing pain during medical procedures or hospitalization periods.
  • Performed catheterizations, ear flushes, enemas, intravenous feedings and other procedures.
  • Conducted thorough post-operative assessments on recovering patients, monitoring vital signs and comfort levels to ensure successful recovery processes.
  • Educated pet owners on proper care techniques, fostering strong relationships between clients and their pets.
  • Maintained inventory levels of medications and supplies, ensuring seamless clinic operations.
  • Performed routine procedures such as nail trims, ear cleanings, and grooming services to promote animal health and comfort.
  • Contributed to team success by cross-training in reception duties, such as answering phone calls and processing payments.
  • Assisted with laboratory work, including sample collection, analysis, and reporting results to veterinarians for interpretation.
  • Assisted veterinarians with restraining animals during examinations to assess injuries.
  • Promoted a stress-free environment for patients by utilizing low-stress handling techniques during examinations and treatments.
  • Reduced risk of infection by diligently following proper sanitation protocols in all areas of the clinic.
  • Participated in continuing education opportunities to stay current on industry best practices in veterinary assistantship roles.
  • Improved patient care by assisting veterinarians with examinations, surgeries, and dental procedures.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Assisted in diagnostic procedures, contributing to accurate diagnoses and treatment options for patients.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Administered medications to animals in treatment and documented changes in condition.
  • Monitored laboratory animal behavior and health.
  • Followed safety protocols for handling animals.
  • Administered injections, oral medications and topically applied medications prescribed by veterinarian.

Education

Penn Foster On-Line
01.2021

Associate's Degree - Computer Network Management

Centura College
01.2017

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Administrative Support
  • Multitasking and Organization
  • CRM Software
  • Work Order Management
  • Listing presentations
  • Systems Management
  • Fast Learner

Horses and Barrel racing

I own a horse and Donkey, 2 dogs, and 10 rabbits.  I enjoy being around my animals. If I'm not working im out with my horse getting ready for a rodeo.  

Timeline

Real Estate Assistant

Jennifer Gross
07.2024 - Current

Dog Groomer

Club Pet Too
07.2021 - 06.2024

Veterinarian Assistant

Dearborn Family Pet Care
01.2016 - 07.2021

Veterinarian Assistant

Wyandotte Animal Hospital
01.2005 - 12.2015

Penn Foster On-Line

Associate's Degree - Computer Network Management

Centura College

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KIMBERLY PECK