Kimberly Peggs
Shepherdstown
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Offering 5+ years of experience in related rolls, as well as passion for always enhancing knowledge and exceeding expectations. Trained in conflict resolution, time management, and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Passionate Student Esthetician known for productivity and efficiency in task completion. Skilled in facial treatments, skin analysis, and chemical peels, bringing specialized knowledge to each client interaction. Excel in communication, empathy, and active listening, ensuring clients feel understood and receive personalized care.
Overview
4
4
years of professional experience
Work History
Produce Associate
Food Lion
Shepherdstown
01.2025 - Current
- Provided excellent customer service by greeting customers warmly upon arrival in the department and responding promptly to inquiries about products or services offered.
- Utilized product knowledge to minimize waste, repurposing or discounting near-expiry produce.
- Tracked sales trends, recommending adjustments to produce orders based on customer demand.
- Monitored temperature control systems regularly to maintain safe conditions for storing perishable goods.
- Removed expired and overripe items to provide freshest options and eliminate health risks.
- Inventoried stock on a regular basis to ensure adequate supply levels at all times.
- Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
- Recommended, selected and located merchandise based on customer desires.
Victim Advocate
Eastern Panhandle Empowerment Center
Ranson
09.2023 - 09.2024
- Maintained accurate records regarding client interactions and case notes according to established protocols
- Provided follow-up care by tracking the progress of clients over time
- Assisted in the development of safety plans tailored to each individual's unique needs
- Advised clients on available resources including housing, medical care, mental health services, substance abuse treatment programs
- Provided emotional support to victims of crime
- Assisted in the coordination of legal services such as restraining orders and court accompaniment
- Cultivated relationships with local social service providers in order to build a network of resources for victims
- Organized support groups for survivors of domestic violence, sexual assault, and other crimes
- Participated in training sessions designed to enhance professional skillset
- Actively participated in interdisciplinary team meetings to discuss client progress towards goals.
- Served as a liaison between crime victims and relevant legal professionals, ensuring clear communication and understanding of the victim's needs throughout the process.
- Accompanied clients to court to clarify processes and procedures.
Bartender
The Art Gastropub And Cafe
Hagerstown
02.2021 - 05.2021
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Education
Esthetics -
Elite Esthetics Institute
Martinsburg05-2025
High School Diploma -
Musselman High School
Inwood04-2016
Some College (No Degree) - Theater Design And Technology
West Virginia University
Morgantown, WVSkills
- Strong multitasking
- Customer service
- Cleanliness and hygiene
- Complex problem-solving
- Payment processing
- Sanitizing procedures
- Workplace safety
Timeline
Produce Associate
Food Lion
01.2025 - Current
Victim Advocate
Eastern Panhandle Empowerment Center
09.2023 - 09.2024
Bartender
The Art Gastropub And Cafe
02.2021 - 05.2021
Esthetics -
Elite Esthetics Institute
High School Diploma -
Musselman High School
Some College (No Degree) - Theater Design And Technology
West Virginia University
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