Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
SoftwareDeveloper
Kimberly Perez

Kimberly Perez

Product Owner
Garland,TX

Summary

As a 3x Salesforce Certified professional, I bring expertise in operations, sales, and IT to thrive as a Salesforce Consultant. My proficiency in deconstructing complex requirements and optimizing product design enables me to provide tailored solutions for clients. With strong relationship-building and project management skills, I am well-equipped to help organizations drive growth and innovation through Salesforce.

Overview

3
3
years of professional experience
4
4
year of post-secondary education
9
9
Certifications

Work History

Product Owner

UniGroup
Dallas, TX
02.2023 - Current
  • Align tactical planning with Product Manager, driving domain strategy and ensuring collaboration.
  • Prioritize product backlog, manage feature intake, and triage bugs, utilizing Salesforce expertise.
  • Lead story creation, focusing on strategic deliverables and effective teamwork.
  • Facilitate feedback sessions, driving product improvements and fostering stakeholder communication.
  • Manage cross-functional projects, incident and enhancement requests, and support team training.

Business Development and Sales Analyst

UniGroup
Dallas, TX
05.2022 - 02.2023
  • Conducted market research and data analysis to identify trends, opportunities, and support sales efforts for nationwide territories, including largest shareholders.
  • Collaborated with sales leaders from major shareholders in the nationwide coop, developing comprehensive sales training programs to equip agents for success.
  • Worked with cross-functional teams to implement sales strategies and create sales collateral, enhancing coop-wide performance.
  • Managed key customer relationships, prioritizing customer service and satisfaction across the nationwide territory.
  • Monitored and reported on sales performance, continuously evaluating and updating processes for efficiency and effectiveness.

Military Relocation Specialist

UniGroup
Dallas, TX
10.2020 - 05.2022
  • Utilized Business Analysis techniques and problem-solving capabilities to identify and communicate additional services for unique items and limited access situations, ensuring a smooth relocation process.
  • Developed and deployed new training strategies alongside global business leaders, enhancing staff performance and overall service quality while showcasing leadership skills.

Military Spouse Fellow - Relocation Specialist

UniGroup
Dallas, TX
08.2020 - 10.2020
  • Demonstrated exceptional leadership and coordination skills, leading the team to break records in conducting virtual surveys, surpassing the performance of other teams.
  • Employed strong interpersonal and communication skills to effectively relay critical relocation process information to service members, their families, and agencies.

Education

B.S - Business Studies, Public Safety, Criminal Justice

University of North Texas
09.2019 - 05.2020

Skills

Salesforce Administration and Configuration

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Certification

Salesforce Certified BA

Affiliations

  • Toastmasters - VP of Education & VP of Membership
  • Talent Stacker 2022 - Present

Timeline

Salesforce Certified BA

03-2023

Salesforce Certified Admin

02-2023

Product Owner

UniGroup
02.2023 - Current

HubSpot Revenue Ops Certified

01-2023

HubSpot Sales Software

01-2023

HubSpot Service Software

01-2023

Salesforce Certified Associate

11-2022

Business Development and Sales Analyst

UniGroup
05.2022 - 02.2023

Military Relocation Specialist

UniGroup
10.2020 - 05.2022

Military Spouse Fellow - Relocation Specialist

UniGroup
08.2020 - 10.2020

B.S - Business Studies, Public Safety, Criminal Justice

University of North Texas
09.2019 - 05.2020

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