KIMBERLY PERRY
Summary
Dynamic office administrative professional with over 20 years of proven expertise in billing, payroll, client relations, and office management. Recognized for flexibility and a collaborative spirit, excelling in crafting innovative solutions that meet the needs of all stakeholders. Skilled in leveraging administrative expertise across various industries to enhance office efficiency and boost client satisfaction. Committed to fostering collaborative environments and driving operational excellence through strategic problem-solving.
Overview
31
31
years of professional experience
Work History
Billing Coordinator Team Lead
Omega Medical Billing
07.2024 - Current
- Oversaw billing operations for 109 doctors and hospitalists, ensuring 98% on-time claim submissions and reducing late filings by 20%.
- Resolved complex billing issues by meeting with medical staff and facilitating prompt communication, resulting in a 15% decrease in outstanding claims.
- Led appeals and inquiries for denied claims, achieving a 30% approval rate on previously rejected submissions.
- Streamlined referral processes by collaborating with insurance companies, expediting case approvals by 10%.
- Processed and submitted paper claims as needed, maintaining compliance with regulatory standards.
- Supported credentialing processes for new and existing providers, reducing onboarding time by 25%.
Patient Account Specialist / Billing & Claims Specialist
Moody Neuro Rehabilitation Institute
03.2018 - 07.2024
- Guided patients and families through insurance benefit navigation, leading to a 95% satisfaction rate in admission surveys.
- Calculated insurance coverage and secured payments, directly contributing to a 12% increase in timely collections.
- Resolved complex billing issues with external partners, minimizing disputes and accelerating receivables.
- Maintained 100% accuracy in EMR patient record entry over six years.
- Managed insurance claims and payments, submitting accurate claims using diagnosis, Rev codes, and CPT codes.
- Corrected denied or rejected claims through proactive communication with insurance companies, recovering over $500,000 in lost revenue.
Administrative Assistant
T.E.I. Staffing
03.2014 - 03.2018
- Managed financial records for over 50 employees, ensuring error-free payroll processing and timely invoice submission.
- Tracked expenses and employee timecards, reducing payroll discrepancies by 18%.
- Supported staffing operations, enabling faster onboarding and assignment fulfillment.
Secretary IV
City of Galveston Grants & Housing Department
07.2010 - 01.2014
- Provided office administration for the Hurricane Ike Disaster Recovery Program, expediting grant application processing for over 200 homeowners.
- Facilitated homeowner meetings prior to property repairs and/or rebuilding, increasing program participation by 25%.
- Assisted with state documentation and draw requests, ensuring regulatory compliance and accurate tracking of funds.
- Maintained detailed construction logs throughout property rehabilitation projects.
Sales Associate
Silverleaf Seaside Resort
01.2008 - 06.2010
- Delivered persuasive vacation ownership presentations to prospective clients, consistently exceeding monthly sales targets by 15%.
- Led guided tours and facilitated 90-minute presentations, resulting in a 27% conversion rate.
Tax Specialist
Jackson Hewitt
12.2006 - 04.2007
- Prepared 1040 returns for new and existing clients, achieving a 100% accuracy rate during tax season.
Independent Insurance Agent
Aflac
09.2004 - 03.2007
- Educated employers and workers about auxiliary benefit options, increasing enrollment rates by 22%.
- Delivered product presentations and assisted clients with claim submissions, ensuring prompt service for over 100 accounts.
- Provided ongoing account management, including monthly updates and client support.
Office Manager
Bass & Welsh Engineering
09.1994 - 04.2002
- Processed and maintained employee files for a staff of 40, ensuring compliance with federal and state regulations.
- Reconciled multiple business checking accounts and managed weekly payroll, maintaining error-free records.
- Prepared and submitted 940 and 941 payroll taxes, as well as quarterly sales tax returns with 100% on-time compliance.
- Billed clients monthly and handled accounts payable/receivable, improving cash flow by 18%.
- Maintained OSHA and TX DOT safety logs, resulting in zero compliance violations during tenure.
Education
Associate of Arts - Liberal Arts
Del Mar College
Corpus Christi, TXSkills
- Microsoft Suite, Google Docs, QuickBooks
- Salesforce, CareVoyant, Credible EMR, Practice Fusion, eClinical Works(ECW), Medisoft
- Waystar, Availity, 10 Key by touch
- Typing 7
- 70 wpm, State of Texas Billing
- Audit support
Timeline
Billing Coordinator Team Lead
Omega Medical Billing
07.2024 - Current
Patient Account Specialist / Billing & Claims Specialist
Moody Neuro Rehabilitation Institute
03.2018 - 07.2024
Administrative Assistant
T.E.I. Staffing
03.2014 - 03.2018
Secretary IV
City of Galveston Grants & Housing Department
07.2010 - 01.2014
Sales Associate
Silverleaf Seaside Resort
01.2008 - 06.2010
Tax Specialist
Jackson Hewitt
12.2006 - 04.2007
Independent Insurance Agent
Aflac
09.2004 - 03.2007
Office Manager
Bass & Welsh Engineering
09.1994 - 04.2002
Associate of Arts - Liberal Arts
Del Mar College
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