Kimberly Petrelli
Bloomingburg,NY
Summary
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Looking into serving for more customer service.
Overview
3
3
years of professional experience
Work History
Cashier
Buffalo Wild Wings
04.2023 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Trained and mentored new sales representatives.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked with floor team and managers to meet wide range of customer needs.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Set up new sales displays each week with fresh merchandise.
Babysitting
Multiple
02.2021 - Current
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Enhanced children''s social skills by organizing group activities and encouraging teamwork.
- Promoted healthy habits by preparing nutritious meals and snacks for children daily.
- Assisted in developing self-confidence with age-appropriate responsibilities and chores.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Managed schedules for multiple children, ensuring timely transportation to extracurricular activities while maintaining open communication with parents regarding scheduling needs.
- Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
- Ensured proper hygiene among kids under my care by teaching them about personal cleanliness thus promoting good health habits.
- Collaborated closely with parents regarding behavioral issues implementing strategies that improved overall behavior patterns.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Reassured children when upset providing emotional support and stability.
Cashier
Village Pizza
09.2022 - 12.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Education
Bachelors - English Education
SUNY College At New Paltz
New Paltz, NY05.2027
High School Diploma -
Pine Bush High School
Pine Bush, NY06.2023
Skills
- Customer Assistance
- POS Systems
- Customer Service
- Cash Handling
- Product Restocking
- Drawer Balancing
- Cash Management
- Time Management Skills
- Merchandise Restocking
- Refunds and Exchanges
- Order Taking
- Staff Training
Timeline
Cashier
Buffalo Wild Wings
04.2023 - Current
Cashier
Village Pizza
09.2022 - 12.2022
Babysitting
Multiple
02.2021 - Current
Bachelors - English Education
SUNY College At New Paltz
High School Diploma -
Pine Bush High School