Summary
Overview
Work History
Education
Skills
Certification
Workauthorization
Personal Information
Timeline
Generic

Kimberly Pettyjohn

Tulsa,OK

Summary

Experienced House Manager specializing in career planning and vocational skill development. Knowledgeable about available program resources and current market conditions. Organized multitasker with excellent planning and problem-solving abilities.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Habilitation Training Specialist

AALL CARE LIVING SERVICES
12.2023 - 07.2024
  • Household chores, cooking, documentation, trips out in the community.

Sales Associate

Kohl's
10.2023 - 01.2024


  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Patient Service Representative

OU Family Medicine
11.2022 - 10.2023
  • Work referrals and check patients in, take co-pays
  • Scheduled appointments for x-rays and multiple doctors
  • Experienced with Allscripts and Epic.
  • Verified insurance eligibility and coverage for patients.
  • Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
  • Filed and maintained patient records in accordance with HIPAA regulations.
  • Handled customer service inquiries in person, via telephone and through email.
  • Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
  • Assisted patients in filling out check-in and payment paperwork.

Habilitation Training Specialist

Employment Resources Inc
08.2021 - 11.2022
  • Took care of client and household
  • Developed behavior management strategies to address challenging behaviors effectively while ensuring client safety at all times.
  • Increased community integration for clients by facilitating participation in local events and activities.
  • HIPPA compliance
  • Paperwork filing.

House Manager

Premier Community Services
12.2020 - 08.2021
  • Prepared nutritious meals for clients, supporting their overall health and dietary needs.
  • Assisted clients with daily living activities, improving their quality of life.
  • Promoted a safe home environment by conducting regular assessments of potential hazards and implementing appropriate safety measures.
  • Collaborated with healthcare professionals to ensure optimal care for clients, maintaining effective communication channels.

House Manager/Companion Caregiver

Magna Home Health Care
12.2018 - 12.2020
  • Prepared nutritious meals for clients, supporting their overall health and dietary needs.
  • Assisted clients with daily living activities, improving their quality of life.
  • Promoted a safe home environment by conducting regular assessments of potential hazards and implementing appropriate safety measures.

Direct Support Professional

Bonny Crest
06.2017 - 09.2018
  • Administered medication as directed by physician.
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

Direct Support Professional

Brighter Day Inc
02.2016 - 06.2017
  • Administered medication as directed by physician.
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

Cashier/Customer Service

IHOP
04.2015 - 06.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.

Temporary Assignment

CFA staffing
03.2014 - 02.2015
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.

Cashier/Customer Service

Wendys
03.2013 - 03.2014

Greeted customers entering store and responded promptly to customer needs.

  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.

Cashier/Customer Service

The Kangaroo
09.2011 - 03.2013
  • Took care of customer needs, cashiering, food prep, food safety.

Education

Online course in Medical Billing & Coding -

Community Care College
Tulsa, OK
06.2021

High school diploma -

Rhea County High School
Evensville, TN
12.2011

Skills

  • Customer service
  • Typing
  • Caregiving
  • Medication Administration
  • Developmental Disabilities Experience
  • CPT coding
  • ICD-10
  • Medical Coding
  • EMR Systems
  • Medical Terminology
  • Computer literacy
  • Computer skills
  • HIPAA
  • Janitorial experience
  • Applied behavior analysis
  • Working with people with autism
  • Food handling
  • Cooking
  • Maintenance
  • Communication skills
  • Java
  • Behavioral support
  • Adaptive Techniques
  • Safety Procedures

Certification

  • First Aid Certification
  • Food Handler Certification
  • Driver's License
  • CPR Certification

Workauthorization

Authorized to work in the US for any employer

Personal Information

Relocation: Anywhere

Timeline

Habilitation Training Specialist

AALL CARE LIVING SERVICES
12.2023 - 07.2024

Sales Associate

Kohl's
10.2023 - 01.2024

Patient Service Representative

OU Family Medicine
11.2022 - 10.2023

Habilitation Training Specialist

Employment Resources Inc
08.2021 - 11.2022

House Manager

Premier Community Services
12.2020 - 08.2021

House Manager/Companion Caregiver

Magna Home Health Care
12.2018 - 12.2020

Direct Support Professional

Bonny Crest
06.2017 - 09.2018

Direct Support Professional

Brighter Day Inc
02.2016 - 06.2017

Cashier/Customer Service

IHOP
04.2015 - 06.2015

Temporary Assignment

CFA staffing
03.2014 - 02.2015

Cashier/Customer Service

Wendys
03.2013 - 03.2014

Cashier/Customer Service

The Kangaroo
09.2011 - 03.2013

Online course in Medical Billing & Coding -

Community Care College

High school diploma -

Rhea County High School
Kimberly Pettyjohn