Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Generic

Kimberly Pinkowski-Chrysler

Relationship Manager
Ghent,NY

Summary

Dealer Relationship Manager Dedicated and results-driven sales professional with 16+ years of experience. Proven track record of building and maintaining client relationships, along with a passion for driving revenue growth. Strong communication skills with a focus on delivering exceptional customer service. Core Competencies Relationship Building, Customer Acquisition, Account Management, Cold Calling, Time Management, Problem Solving, Team Collaboration, Business to Business Sales

Overview

9
9
years of professional experience

Work History

Relationship Manager

Citizens
01.2007 - 01.2016
  • Automotive Lending Territory Eastern New York, Managed Dealership accounts averaging base of 90+
  • Acquired New Accounts within assigned territory, built and sustained strong business relationships with
  • Dealer Principles, General Managers, Finance Managers and Comptrollers
  • Maintained/Serviced and Increased Profitability for current accounts
  • Trained and informed Dealers of all Policy, Procedures and Changes
  • Monitored efficiencies and delinquencies in Dealerships and recommended corrective actions as needed
  • Liaison between Dealers, Analysts and Risk Managements to minimize fraud and loss exposure
  • Appropriate resolution of any fraud or losses with Dealerships
  • Excellent communication skills, verbal and written and productively work from a Home Office
  • Experience utilizing DocuSign, Concur Solutions, RouteOne & DealerTrack
  • Record Daily Activities on Salesforce-Averaged 6-8 Dealer Visits per day
  • Create and execute contract between Citizens and Dealerships.

Account Manager

SEFCU
01.2007 - 01.2016
  • Experience Liaison-Auto, Boat, RV, Motorcycle & Motorsports Lending Territory Capital District (Albany), Binghamton, Buffalo and Syracuse
  • Acquired/maintained relationships with 230+ new Dealerships in 3 years
  • Trained and informed Dealers of all underwriting guidelines, membership qualifications, policies and procedures
  • Develop/maintain various spreadsheets for tracking productivity
  • Develop/maintain a warranty cancellations program for repossessed units, resulting in significantly reduced loan losses
  • Liaison between Dealers, loan officers, funding processors & SEFCU
  • Maintain knowledge of other lenders indirect loan programs in the regional markets
  • Create and execute contract between SEFCU and Dealerships.

Education

A.A.S - Accounting

Kimberly Pinkowski, Greene Community College

Skills

  • Automotive
  • Communication skills
  • Finance
  • Home office
  • Policy analysis
  • Processors
  • Spreadsheets
  • Writing
  • Kimberly Pinkowski-Chrysler - page 2
  • Sales Expertise
  • Verbal and Written Communication
  • Risk Management
  • Sales and Marketing
  • Regulatory Compliance
  • Time Management

Work Preference

Work Type

Full Time

Timeline

Relationship Manager

Citizens
01.2007 - 01.2016

Account Manager

SEFCU
01.2007 - 01.2016

A.A.S - Accounting

Kimberly Pinkowski, Greene Community College

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Kimberly Pinkowski-ChryslerRelationship Manager