Kimberly Pizarro
Fort Worth,TX
Summary
Experience in customer service encompasses responding to completing established protocols. Proficient in Microsoft Office applications, facilitating effective communication and documentation processes. Bilingual capabilities in Spanish allow for improved service delivery to a wider audience. Demonstrated skills in problem-solving and multitasking contribute to overall workplace efficiency. Specialized focus on achieving operational project goals. Detail-oriented, flexible team player provides expertise in equipment operation and process improvements. Resourceful self-starter provides adept navigation of various roles.
Overview
8
8
years of professional experience
Work History
Construction Worker/Assistant
Freedom framing
05.2017 - Current
- Clean and maintain work area and equipment clean.
- Assist constructions workers, handing tools and equipment to colleagues.
- Moved material as needed to areas directed.
- Picked up trash and make orders for new material.
Call Center
SPH Analytics
Fort Worth, Tx
04.2024 - 02.2025
- Answer inbound calls.
- complete surveys.
- answer surveys verbatim.
- Followed call center procedures when delivering services.
- Maintain office workplace clean.
- Complete daily goals.
Customer Service Mover
Uhaul Moving Company
Fort Worth, TX
03.2022 - 02.2023
- Cleaned out vehicles.
- Customer service mover.
- Drove TM, DC, Cargos, & trucks to lot.
- Hitch applications.
- Count inventory.
- Garage maintenance.
- Handled customer transactions for services rendered and helped clients fill out appropriate paperwork.
- Inspected items for damage before and after the move, documenting any issues.
- Maintained clean and orderly moving trucks, ensuring equipment is stored properly.
- safety always comes 1st
Dental Assistant
Jefferson dental and orthodontics
Fort Worth, TX
04.2021 - 03.2022
- prep op room for hygienist.
- Prepared dental materials for use by the doctor.
- Educated patients on treatment procedures and post-procedure home care.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sterilized instruments according to established guidelines and protocols.
- Took vital signs & digital X-rays of teeth using radiographic equipment.
- Maintained a neat, clean and organized environment throughout the office.
- Laid out dental instruments and equipment before procedures.
Warehouse Worker
The Warehouse
Fort Worth, Tx
02.2017 - 05.2017
- Worked with colleagues loading and unloaded packages in and out of warehouse.
- Open and close packages.
- Loaded pallets with packages.
- Documented boxes completed.
- I also transferred information from general office to colleagues as needed.
- Took out trash to dumpster.
Education
High School Diploma -
North Hills Private School
Certificate of Technical Studies - PCT
Stone Academy
Fort Worth, TxSkills
- Microsoft Word
- Excel
- PowerPoint
- Bilingual (Spanish)
- Devoted learner
- Interpersonal
- Experienced in customer service
- Communication skills
- Filing paperwork
- Honest
- Persistency
- Problem solving
- Multitasking and organization
- Worksite organization
References
- Edwardo S. Rodriguez, (575) 312-7006, Collaborated and worked in a Spanish teaching course for incoming interpreters who would be joining an interpreting company
- Jonathan Garcia, (682) 785-2097, Worked with in a remodeling house
- Ella Sanchez, (817) 437-6585, Trainer at the warehouse
Timeline
Call Center
SPH Analytics
04.2024 - 02.2025
Customer Service Mover
Uhaul Moving Company
03.2022 - 02.2023
Dental Assistant
Jefferson dental and orthodontics
04.2021 - 03.2022
Construction Worker/Assistant
Freedom framing
05.2017 - Current
Warehouse Worker
The Warehouse
02.2017 - 05.2017
High School Diploma -
North Hills Private School
Certificate of Technical Studies - PCT
Stone Academy