Kimberly Place
Alton Bay,NH
Summary
Accomplished Sales Manager offering 20 years of experience developing and maximizing sales. Diligent in building and retaining accounts by providing support and attentive service. Goal-oriented with distinguished experience and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
16
16
years of professional experience
Work History
Accounting Director and Dealer Support
The Shed Company
11.2022 - Current
- Payroll, Track Purchase Orders, Track Weekly Sales, Complete Commission Reports Biweekly, Invoice Settlements Biweekly, Accounts Receivable, Accounts Payable, Reconcile Bank Accounts, Determine PNL Monthly, Use of QuickBooks, Work B2B
- Managed banking reconciliations and monthly balance sheet statements.
- Managed journal entries, collection efforts, reconciliations, and payroll processing.
- Collaborated with other departments to achieve accurate and prompt financial reporting.
- Completed weekly payroll for company employees.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Bookkeeper
Graceway Hauling
04.2022 - Current
- Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
- Managed vendor relationships and negotiated contracts to obtain best prices and value for money.
- Handled day-to-day accounting processes to drive financial accuracy.
Bookkeeper
Oakland Construction Group
02.2022 - Current
- Streamlined bookkeeping processes by implementing new accounting software, resulting in increased efficiency.
- Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
- Maintained and processed invoices, deposits, and money logs.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Generated invoices upon receipt of billing information and tracked collection progress.
Online Sales Manager
Palmetto Shed Company
02.2022 - 10.2022
- Create online ads, Complete sales over the phone and through email, Hire employees to create an online team, Assist customer in designing a new shed to meet their needs, Assist customers with rent to own and financing
- Developed and maintained strong relationships with key clients, leading to increased repeat business and referrals.
- Analyzed customer data to identify trends and opportunities for targeted sales initiatives.
- Created compelling product descriptions and visuals, enhancing the overall user experience on social media platforms.
- Responded to internet inquiries and phone calls in timely matter.
- Increased sales and customer satisfaction through personalized servicing.
- Provided superior and individualized customer service.
- Kept detailed records of sales and contracts.
Assistant Director of Sales and Marketing
Heritage Building Company
05.2020 - 10.2021
- Managed a team of sales professionals, providing ongoing training and support to ensure high performance levels.
- Collaborated with various departments to develop new products and services tailored to customer needs.
- Organized and attended trade shows, conferences, and networking events to expand company visibility within the industry.
- Mentored junior sales staff members, providing guidance on best practices and professional development opportunities.
- Established strong working relationships with external partners such as distributors or suppliers to enhance overall service offerings.
- Managed team of sales representatives, providing guidance, coaching and support.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built relationships with customers and community to establish long-term business growth.
- Managed accounts to retain existing relationships and grow share of business.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Lot Sales Manager
Palmetto Shed Company
10.2018 - 05.2020
- Increased sales revenue by developing and implementing effective sales strategies.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Evaluated competitor offerings to maintain a competitive edge, adapting strategies as necessary for sustained success.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Server
Darden Restaurants
03.2017 - 09.2018
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Independent Sales Rep
Herbalife
01.2013 - 03.2017
- Worked with a team, Recruited Sales Associates, Recruited Sales Coaches, Managed a nutrition retail store front, Sold nutrition products and programs
- Boosted sales by developing strong relationships with clients and understanding their unique needs.
- Enhanced customer satisfaction by providing tailored product recommendations and demonstrations.
- Expanded client base through consistent networking and referrals from satisfied customers.
- Generated leads by attending industry events, trade shows, and utilizing social media platforms to connect with potential clients.
- Collaborated with team members to identify new sales strategies and streamline the sales process for increased efficiency.
- Exceeded sales targets consistently through diligent follow-up and effective closing techniques.
- Cultivated long-lasting professional relationships with clients to encourage repeat business and generate additional revenue streams over time.
- Spearheaded territory expansion efforts by identifying untapped markets and strategically targeting high-potential prospects within them.
Business Development Manager
Stevenson Automotive Group
01.2011 - 06.2011
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Developed and implemented strategic plans for business growth, resulting in increased market share and profitability.
- Spearheaded initiatives aimed at improving customer retention rates by proactively addressing concerns before they escalated into larger issues.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Generated new business with marketing initiatives and strategic plans.
- Built relationships with customers and community to establish long-term business growth.
Sales Associate
Sterling Jewelers Inc.
01.2008 - 12.2010
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
Major in Psychology -
SNHU
Manchester, NH02.2021
High school diploma -
Merrimack Valley High School
Penacook, NH06.2007
Skills
- Customer Relationship Management
- B2B Sales
- Management Experience
- Outside Sales
- Client Relationship
- Interdepartmental Collaborations
- Google Sheets Experience
- QuickBooks Experience
- Microsoft Office Proficiency
- Invoicing
- Staff Management
- Payroll
Timeline
Accounting Director and Dealer Support
The Shed Company
11.2022 - Current
Bookkeeper
Graceway Hauling
04.2022 - Current
Bookkeeper
Oakland Construction Group
02.2022 - Current
Online Sales Manager
Palmetto Shed Company
02.2022 - 10.2022
Assistant Director of Sales and Marketing
Heritage Building Company
05.2020 - 10.2021
Lot Sales Manager
Palmetto Shed Company
10.2018 - 05.2020
Server
Darden Restaurants
03.2017 - 09.2018
Independent Sales Rep
Herbalife
01.2013 - 03.2017
Business Development Manager
Stevenson Automotive Group
01.2011 - 06.2011
Sales Associate
Sterling Jewelers Inc.
01.2008 - 12.2010
Major in Psychology -
SNHU
High school diploma -
Merrimack Valley High School
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