Kimberly Poole
Longs,SC
Summary
Punctual, organized and honest individual with excellent listening skills and a keen eye for detail. Creative problem-solver with a strong background in customer service, adept at finding innovative solutions to meet any situation and willing to go the extra mile to provide the best possible outcome. Talented planning skills and a quick learner with management potential.
Overview
13
13
years of professional experience
Work History
OTR Truck Driver
Amongus Transportation
03.2026 - Current
- Operated long-haul trucks, ensuring timely delivery of freight across various routes.
- Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
- Managed electronic logging devices to record hours of service accurately and efficiently.
- Communicated effectively with dispatchers to coordinate pickup and delivery schedules.
Cashier/Customer Service
Pass The Pudding
05.2023 - 10.2024
- Engaged new customers with samples
- Informed customers of all size options and variety flavors
- Listened to customers preferences to promote best options for them
- Worked flexible schedule and extra shifts to meet business needs.
OTR Truck Driver
Variant
08.2022 - 04.2023
- Picked up and delivered no touch freight safely and on time.
- Recorded trip details on ELD to provide complete accounts of miles traveled, rest times and expenses.
- Followed road safety regulations and completed deliveries without any accidents or tickets.
- Maintained open communication with dispatching staff to stay on top of scheduling changes and keep customers well-informed.
Server
J. Alexander's Restaurants
06.2021 - 08.2021
- Provided amazing customer service.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
OTR Truck Driver
PAM Transport
12.2020 - 06.2021
- Picked up and delivered loads safely and on time.
- Recorded trip details on ELD to provide complete accounts of miles traveled, rest times and expenses.
- Communicated regularly with dispatcher to provide updates on delivery times.
Direct Support Professional
CHESCO SERVICES
04.2019 - 06.2020
- Checked on consumers frequently.
- Properly passed medications.
- Prepared healthy meals for breakfast, lunch and dinner for next day.
- Provided clean, neat, comfortable environment, during 3rd shift.
Crowd Control
Contemporary Services Corporation
05.2016 - 03.2019
- Checked tickets, bags and persons for any hazardous or illegal items
- Brought order and understanding of space and event to all guests
- Supervised events from start to finish using effective crowd control methods.
Maintenance
YMCA
06.2015 - 04.2016
- Maintained function and appearance of YMCA building and grounds
- Reported maintenance concerns for repairs.
- Conducted preventive, corrective and predictive maintenance actions.
Teller
Northern Tier Federal Credit Union
02.2015 - 05.2015
- Welcomed and directed members to proper personnel to meet their needs.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Balanced checks and cash for all tellers at end of day closing.
- Processed customer transactions promptly, minimizing wait times.
IMS Associate
Walmart
12.2014 - 02.2015
- Identified products in overstock needed on sales floor.
- Organized backroom and downsized overstock whenever possible.
- Updated computer systems to match layout of backroom and sales floor.
- Moved shipment materials to and from designated areas using lift and hand trucks.
Head Server
Peasant's Pub
01.2013 - 11.2014
- Arranged special services for parties and events.
- Trained new staff on restaurant operations and policies to strengthen performance.
- Supervised server staff and simultaneously served personal section of tables.
- Modeled strategies to wait staff for delivering exceptional and friendly service to every guest, every time.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
Timeline
OTR Truck Driver
Amongus Transportation
03.2026 - Current
Cashier/Customer Service
Pass The Pudding
05.2023 - 10.2024
OTR Truck Driver
Variant
08.2022 - 04.2023
Server
J. Alexander's Restaurants
06.2021 - 08.2021
OTR Truck Driver
PAM Transport
12.2020 - 06.2021
Direct Support Professional
CHESCO SERVICES
04.2019 - 06.2020
Crowd Control
Contemporary Services Corporation
05.2016 - 03.2019
Maintenance
YMCA
06.2015 - 04.2016
Teller
Northern Tier Federal Credit Union
02.2015 - 05.2015
IMS Associate
Walmart
12.2014 - 02.2015
Head Server
Peasant's Pub
01.2013 - 11.2014