Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Posanski

Merchandiser/customer Service/sales
Albuquerque,NM

Summary

Enthusiastic [Job Title] willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills. Focused Stocker considered a team player and reliable employee. Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued. Responsible Stocker with excellent blocking, facing and customer service skills coupled with [Number] years of experience. Fast worker with attention to detail and completeness. Multilingual Grocery Stocker with team-oriented nature and expertise to handle checking shipments and processing customer payments. Positive and upbeat communicator dedicated to customer satisfaction. Proficient in keeping stock current, organized and properly identified to promote sales. Well-organized stoker available 40 hours per week. Smoothly sets up and takes down displays and maintains back stock areas. Reliable and dedicated employee with excellent abilities in product labeling, price computation and order filling.

Overview

21
21
years of professional experience

Work History

Stolker/Grocery Stocker

Walmart
Albuquerque, NM
01.2007 - 06.2016
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Completed regular cycle counts and inventory audits.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Greeted customers and directed to requested products.

Dough Maker

Pizza Hut
Albuquerque, NM
01.2001 - 07.2007
  • Followed instructions and processes to maintain food and beverage integrity.
  • Chose, inspected, weighed, and measured ingredients for each production run.
  • Cleaned and sterilized factory processing containers and work areas to keep foods safe.
  • Created batches of food products with specified flavor, texture, clarity, bouquet and color profiles by following production recipes and procedures.
  • Cultivated positive work setting for all employees by actively listening and communicating with team members focused on common goals.
  • Adjusted equipment during runs to maintain optimal settings and achieve high-quality products.
  • Assessed issues with faulty equipment and utilized troubleshooting methods to alleviate problems and restore optimal production levels.

Customer Service Representative Shoe Sales

JCPenney
Albuquerque, NM
02.2001 - 05.2005
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Responded to customer requests for products, services, and company information.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Developed customer service policies and procedures to meet and exceed industry service standards.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Telemarketer Sales Representative

MCI Telecommunications
Albuquerque, NM
02.1999 - 01.2000
  • Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
  • Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
  • Recorded contact information of customers and potential customers in internal database.
  • Answered calls, took messages, and transferred calls to correct individuals.
  • Completed daily cold calling and outreach to build sales pipeline.
  • Answered questions about company offerings with knowledgeable responses about products and services.
  • Completed daily and weekly sales reporting using assigned tools.
  • Conducted database research to identify potential leads and determine contact information.
  • Built relationships with customers using strong persuasion and active listening skills.

Digital Printer

Portraits By Ladonna
Albuquerque, NM
09.1995 - 01.1999
  • Examined developed prints to determine defects such as broken lines, spots or blurs.
  • Assessed customer needs and examined order contents to identify processing requirements and timelines.
  • Utilized [Software]to perform photo editing, retouching and restoration.
  • Changed water and air filters on photo equipment to keep equipment in optimum condition.
  • Used inkjet printer, canvas and metal prints and mat boards to print and mount images.
  • Converted motionless photographs and motion picture film to CDs and DVDs.
  • Maintained chemical levels and solution integrity for automatic processors and hand development systems.

Education

High School Diploma -

Manzano High School
Albuquerque, NM
04.1999 - 05.1999

Skills

Stock rotation guidelines

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Timeline

Stolker/Grocery Stocker

Walmart
01.2007 - 06.2016

Customer Service Representative Shoe Sales

JCPenney
02.2001 - 05.2005

Dough Maker

Pizza Hut
01.2001 - 07.2007

High School Diploma -

Manzano High School
04.1999 - 05.1999

Telemarketer Sales Representative

MCI Telecommunications
02.1999 - 01.2000

Digital Printer

Portraits By Ladonna
09.1995 - 01.1999
Kimberly PosanskiMerchandiser/customer Service/sales