Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kimberly Preciado

Anaheim,CA

Summary

Dependable and courteous professional with several years of experience offering excellent administrative, customer service, and financial management abilities. Trained in hospitality operations and regulations with demonstrated history of fostering guest satisfaction. Organized and flexible with proven performance in fast-paced, high-stress environments. Efficient Front Desk Receptionist known for productivity and ability to complete tasks swiftly. Possess specialized skills in customer service, data entry, and appointment scheduling. Excel in communication, problem-solving, and multitasking, ensuring smooth operation of front desk activities.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Front desk receptionist

Suncoast Park Hotel
Anaheim, CA
06.2024 - Current
  • Welcoming guests in a warm and friendly manner
  • Answering questions about hotel amenities and services
  • Making reservations or changes to existing reservations
  • Handling any issues that may arise during a guests stay
  • Checking guests in and out
  • Receiving and managing reservations

Office administrator/AP accounts payable

Histopath Services/DBA Novia Diagnostics Laboratory
Tustin, CA
05.2023 - 04.2024
  • Accounts payable - Account manager (toxicology lab result portals, lab supply requests, rehab facility requests) - Client relationship manager (deals with all facilities correspondence and requests)
  • Office administrator - manage phone calls and correspondence (emails, letters, packages etc)
  • Assists billing department with appeals and claim correspondence
  • Create and update records and databases with personnel, financial and other data
  • Track stock of office supplies and place orders when necessary
  • Schedule meetings with facilities to ensure they are satisfied
  • Preparing samples/specimens
  • Provide administrative assistance
  • Oversees specimen collection activities

Office Administrator/Accounting

Motive Energy LLC
Fullerton, CA
12.2021 - 01.2023
  • SAGE 500 ERP & SALESFORCE experience
  • Billing/accounting (sales billing, payment applications & processing, statement & invoice requests), data entry (updating customer accounts, inventory transfers, word/excel entries), telephone assistance, email correspondence, mail distribution, provide support to general manager

Test center administrator

Prometric testing center
Anaheim Hills, CA
01.2017 - 01.2020
  • Front desk receptionist
  • Monitors test rooms during the administration of examinations
  • Enforces time limits and compliance with other examination procedures
  • Explains and answers questions concerning examination procedures and related matters
  • Understand what outside materials the test allows (calculator, notes, disability accommodation)

Front Desk agent

Homewood Suites by Hilton
Anaheim, CA
01.2015 - 01.2016
  • ON Q software experience
  • Manage online, phone, and in-person room reservations
  • Welcome guests, check them in, distribute room keys and review hotel amenities
  • Respond to guest issues and complaints
  • Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs
  • Arrange taxi and airport transportation services for guests
  • Performing duties on daily checklist

Education

High School Diploma -

Valencia High School
Placentia, CA
01.2015

Back office Medical assisting -

North Orange County Regional Occupational Program
Placentia, CA
01.2015

Some College (No Degree) -

Fullerton College
Fullerton

Skills

  • Customer service
  • Interpersonal skills
  • Time management
  • Organization skills
  • Microsoft Word
  • Computer literacy
  • Office administration
  • Salesforce
  • Data entry
  • Package and mail receipt
  • Scheduling appointments
  • Punctual and reliable
  • Listening skills
  • Bilingual
  • SAGE 500 ERP
  • Effective communication
  • Email correspondence
  • Communication skills
  • Basic math
  • Administrative skills
  • Reception management
  • Call answering and routing

Certification

  • High School Diploma
  • CTA Certified Tourism Ambassador
  • ROP Medical Assisting - Back office MA certified
  • Transition Program Health Care Agency - health services program certified

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Front desk receptionist

Suncoast Park Hotel
06.2024 - Current

Office administrator/AP accounts payable

Histopath Services/DBA Novia Diagnostics Laboratory
05.2023 - 04.2024

Office Administrator/Accounting

Motive Energy LLC
12.2021 - 01.2023

Test center administrator

Prometric testing center
01.2017 - 01.2020

Front Desk agent

Homewood Suites by Hilton
01.2015 - 01.2016

High School Diploma -

Valencia High School

Back office Medical assisting -

North Orange County Regional Occupational Program

Some College (No Degree) -

Fullerton College

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