Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Price

Tuscaloosa

Summary

Professional caregiver with solid experience in providing compassionate, personalized care. Strong focus on collaboration, reliability, and adaptability to meet changing needs. Skilled in administering medication, assisting with daily living activities, and maintaining safe, supportive environment. Known for empathy, patience, and effective communication.

Also good with customer service in an office environment. Experience with call center and collections

Overview

14
14
years of professional experience

Work History

Senior Caregiver

Kathy Price
02.2024 - 01.2025
  • Maintained clean, safe, and well-organized patient environment.
  • Offered companionship and kindness to elderly patients.
  • Assisted patients with daily living activities, ensuring their safety and wellbeing.
  • Assisted in maintaining a clean and safe environment for patients, completing housekeeping tasks as needed.

PCA

North River Village
04.2019 - 09.2020
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.

Call Center Representative

The Learning Experience
03.2015 - 12.2015
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.

Office Administrative Assistant

LWA Inc.
02.2011 - 05.2013
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Scheduled interviews
  • Ran background checks for employment
  • Collections

Education

GED -

Tuscaloosa County High School
Northport

Skills

  • Personal hygiene assistance
  • Emotional support
  • Compassionate care
  • Medication administration
  • Dementia care
  • Customer support
  • Data entry
  • Customer service
  • Call center operations
  • Verbal communication
  • File organization
  • Telephone reception

Timeline

Senior Caregiver

Kathy Price
02.2024 - 01.2025

PCA

North River Village
04.2019 - 09.2020

Call Center Representative

The Learning Experience
03.2015 - 12.2015

Office Administrative Assistant

LWA Inc.
02.2011 - 05.2013

GED -

Tuscaloosa County High School