Dedicated food service professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
16
16
years of professional experience
Work History
General Manager
Burger King
Danville, IL
07.2022 - 04.2023
Managed budget implementations, employee evaluations, and contract details.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Implemented operational strategies and effectively built customer and employee loyalty.
Introduced new methods, practices, and systems to reduce turnaround time.
Interacted well with customers to build connections and nurture relationships.
Manager
Charlotte's Coffee And Tea
Danville, IL
04.2022 - 07.2022
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Developed and maintained relationships with customers and suppliers through account development.
Maximized performance by monitoring daily activities and mentoring team members.
Onboarded new employees with training and new hire documentation.
Kitchen Manager
American Legion Post 210
Danville, IL
11.2021 - 04.2022
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Developed kitchen staff through training, disciplinary action, and performance reviews.
Area Supervisor
Danville School District 118
Danville, IL
11.2018 - 01.2021
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Conducted routine inspections to check quality and compliance with established specifications.
Prepared, calibrated, and monitored production levels to achieve targets.
Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Examined incoming inventory, merchandised shelves and prevented shrinkage.
Kitchen Manager
Main Street Bar And Grill
Danville, IL
08.2007 - 10.2018
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Developed kitchen staff through training, disciplinary action, and performance reviews.