Summary
Overview
Work History
Education
Skills
CLINICAL EXPERIENCE
CONSULTING & ACADEMIC EXPERIENCE
Timeline
Generic

Kimberly Pugh, EdD, RN

Summary

Health Care Administrator and Educator with proven expertise in program development and regulatory compliance. Achievements include enhancing healthcare quality through strategic partnerships and effective training initiatives. Skilled in policy coordination and workforce development, leading to improved organizational performance and patient outcomes.

Overview

25
25
years of professional experience

Work History

Ul LiDeveloped and Reviewed Responses to Correspondence From White House, Congressional Offices, and Public Sources.brPrepared Responses for Signature by Department of Veterans Affairs Leadership.brReviewed and Provided Feedback on Veterans’ Health Administration Public Health Policies.brPrepared Congressional Testimony Addressing Public Health and Environmental Hazards.brAuthored Veterans’ Health Administration Code of Integrity Document.brEstablished Public-private Partnerships With Organizations to Improve Veterans’ Healthcare Outcomes./li/ul

U.S DEPARTMENT OF VETERANS AFFAIRS
Washington, DC
04.2016 - Current
  • Developed and reviewed responses to correspondence from White House, Congressional offices, and public sources.
    Prepared responses for signature by Department of Veterans Affairs leadership.
    Reviewed and provided feedback on Veterans’ Health Administration public health policies.
    Prepared congressional testimony addressing public health and environmental hazards.
    Authored Veterans’ Health Administration Code of Integrity document.
    Established public-private partnerships with organizations to improve Veterans’ healthcare outcomes.

<ul> <li>Directed workforce development initiatives for Civil Service, Public Health Service, and Military personnel to strengthen organizational performance.<br> Oversaw a team of more than 20 employees, fostering a culture of continuous improvement.<br> Served as primary advisor to Commander and Chief of Staff on educational strategies and training matters.<br> Crafted briefing materials for Commander and Chief of Staff on various training programs.<br> Drafted Standard Operating Procedures (SOPs) to enhance clarity in training protocols.<br> Formulated Annual Professional Development, Education & Training Plan to align with agency objectives.</li> </ul>

U.S. DEPARTMENT OF DEFENSE
Washington, DC
02.2011 - 03.2016
  • Directed workforce development initiatives for Civil Service, Public Health Service, and Military personnel to strengthen organizational performance.
    Oversaw a team of more than 20 employees, fostering a culture of continuous improvement.
    Served as primary advisor to Commander and Chief of Staff on educational strategies and training matters.
    Crafted briefing materials for Commander and Chief of Staff on various training programs.
    Drafted Standard Operating Procedures (SOPs) to enhance clarity in training protocols.
    Formulated Annual Professional Development, Education & Training Plan to align with agency objectives.

<ul> <li>Executed nationwide health care inspections at VA medical facilities.<br> Prepared detailed reports for the Office of Inspector General based on findings.<br> Acted as Team Leader for inspections, delivering briefings to OIG management.<br> Monitored adherence to laws ensuring quality health care for Veterans.<br> Interpreted health care data to assess trends and propose enhancements.<br> Engineered Combined Assessment Performance tool to streamline inspection processes.<br> Conducted training sessions on OIG investigation protocols for staff development.</li> <li>Assisted in developing training programs for new inspectors or investigators within the organization.</li> </ul>

U.S. DEPARTMENT OF VETERANS AFFAIRS
Washington, DC
05.2008 - 02.2011
  • Executed nationwide health care inspections at VA medical facilities.
    Prepared detailed reports for the Office of Inspector General based on findings.
    Acted as Team Leader for inspections, delivering briefings to OIG management.
    Monitored adherence to laws ensuring quality health care for Veterans.
    Interpreted health care data to assess trends and propose enhancements.
    Engineered Combined Assessment Performance tool to streamline inspection processes.
    Conducted training sessions on OIG investigation protocols for staff development.
  • Assisted in developing training programs for new inspectors or investigators within the organization.

<ul> <li>Educated over 200 clinical staff on dialysis, mental health, medical-surgical, and women’s health units.<br> Developed and implemented comprehensive training programs for nursing staff.<br> Created education budgets for specialized clinical areas to optimize resource allocation.<br> Trained nursing staff on Bar Coded Medication Administration (BCMA) System and Computerized Patient Record System (CPRS).<br> Collaborated with senior management to allocate organizational funds promoting a learning environment.<br> Prepared staff for Joint Commission surveys ensuring compliance with standards.<br> Supervised over 60 clinical staff as Nurse Manager, overseeing patient care for U.S. Veterans.<br> Led Root Cause Analysis (RCA) workgroup to investigate clinical issues and implement corrective actions.</li> </ul>

U.S. DEPARTMENT OF VETERANS AFFAIRS
Washington, DC
07.2006 - 04.2008
  • Educated over 200 clinical staff on dialysis, mental health, medical-surgical, and women’s health units.
    Developed and implemented comprehensive training programs for nursing staff.
    Created education budgets for specialized clinical areas to optimize resource allocation.
    Trained nursing staff on Bar Coded Medication Administration (BCMA) System and Computerized Patient Record System (CPRS).
    Collaborated with senior management to allocate organizational funds promoting a learning environment.
    Prepared staff for Joint Commission surveys ensuring compliance with standards.
    Supervised over 60 clinical staff as Nurse Manager, overseeing patient care for U.S. Veterans.
    Led Root Cause Analysis (RCA) workgroup to investigate clinical issues and implement corrective actions.

<ul> <li>Recruited as Presidential Management Fellow and selected to participate in management training program. Served as Government Task Leader (GTL) or Project Manager for $14 million Medicare Program Safeguard Contract. Conducted Contractor Performance Evaluations (CPEs) and Medical Review. Used knowledge of Current Procedural Terminology (CPT), Healthcare Common Procedure Coding System (HCPCS) as well as Medicare manuals, policies, and procedures to assure accurate billing and payment of Medicare services such as home health, nursing home care and diabetic care. Managed the Centers for Medicare &amp; Medicaid Services (CMS) Research Grant program. Trained health care providers (nationwide) about Medicare coding and billing policies, procedures, and regulations.</li> <li>Promoted from Presidential Management Fellow 1998 – 2000</li> </ul>

U.S. DEPARTMENT OF HEALTH & HUMAN SERVICES
Baltimore, MD
01.2000 - 01.2006
  • Recruited as Presidential Management Fellow and selected to participate in management training program. Served as Government Task Leader (GTL) or Project Manager for $14 million Medicare Program Safeguard Contract. Conducted Contractor Performance Evaluations (CPEs) and Medical Review. Used knowledge of Current Procedural Terminology (CPT), Healthcare Common Procedure Coding System (HCPCS) as well as Medicare manuals, policies, and procedures to assure accurate billing and payment of Medicare services such as home health, nursing home care and diabetic care. Managed the Centers for Medicare & Medicaid Services (CMS) Research Grant program. Trained health care providers (nationwide) about Medicare coding and billing policies, procedures, and regulations.
  • Promoted from Presidential Management Fellow 1998 – 2000

Education

Doctoral Degree in Education (EdD) -

Baltimore, MD
Baltimore, MD
01.2017

Master of Science Degree in Education (MSEd) -

Norfolk, VA
Norfolk, VA
01.1997

Bachelor of Science Degree in Nursing (BSN) -

Norfolk, VA
Norfolk, VA
01.1996

Associate Degree in Nursing (ADN) -

Norfolk, VA
Norfolk, VA
01.1993

Skills

  • - Research Grant Coordination
  • - Nurse Consulting
  • - Health Care Administration
  • - Contract Management
  • - Joint Commission Preparation
  • - Research Grant Coordination
  • - Nurse Consulting
  • - Health Care Administration
  • - Contract Management
  • - Joint Commission Preparation

CLINICAL EXPERIENCE

  • JOHNS HOPKINS HOSPITAL
  • Baltimore, MD
  • Psychiatric Nurse Weekend Supervisor (Adult Psych) 1998 – 2000
  • MARYVIEW HOSPITAL
  • Portsmouth, VA
  • Psychiatric and Mental Health Nurse Manager 1997 – 1998
  • SENTARA HEALTH CARE SYSTEM
  • Hampton, VA
  • Medical-Surgical Nurse 1993 – 1997
  • Consulting Experience & Academic Assignments

CONSULTING & ACADEMIC EXPERIENCE

  • NATIONAL COUNCIL STATE BOARDS OF NURSING
  • Chicago, IL 4/2007 & 9/2007
  • Nominated and selected by Maryland State Board of Nursing based on education and nursing expertise. Provided expertise related to medical-surgical nursing, psychiatric nursing, and alternative medicine to develop test questions for the National Council Licensure Examination (NCLEX), mandatory for all Registered Nurses.
  • CATONSVILLE COMMUNITY COLLEGE
  • Catonsville, MD Nursing Adjunct Faculty 1999 - 2000
  • Taught various nursing courses, assessed students’ learning and provided feedback on performance

Timeline

Ul LiDeveloped and Reviewed Responses to Correspondence From White House, Congressional Offices, and Public Sources.brPrepared Responses for Signature by Department of Veterans Affairs Leadership.brReviewed and Provided Feedback on Veterans’ Health Administration Public Health Policies.brPrepared Congressional Testimony Addressing Public Health and Environmental Hazards.brAuthored Veterans’ Health Administration Code of Integrity Document.brEstablished Public-private Partnerships With Organizations to Improve Veterans’ Healthcare Outcomes./li/ul

U.S DEPARTMENT OF VETERANS AFFAIRS
04.2016 - Current

<ul> <li>Directed workforce development initiatives for Civil Service, Public Health Service, and Military personnel to strengthen organizational performance.<br> Oversaw a team of more than 20 employees, fostering a culture of continuous improvement.<br> Served as primary advisor to Commander and Chief of Staff on educational strategies and training matters.<br> Crafted briefing materials for Commander and Chief of Staff on various training programs.<br> Drafted Standard Operating Procedures (SOPs) to enhance clarity in training protocols.<br> Formulated Annual Professional Development, Education & Training Plan to align with agency objectives.</li> </ul>

U.S. DEPARTMENT OF DEFENSE
02.2011 - 03.2016

<ul> <li>Executed nationwide health care inspections at VA medical facilities.<br> Prepared detailed reports for the Office of Inspector General based on findings.<br> Acted as Team Leader for inspections, delivering briefings to OIG management.<br> Monitored adherence to laws ensuring quality health care for Veterans.<br> Interpreted health care data to assess trends and propose enhancements.<br> Engineered Combined Assessment Performance tool to streamline inspection processes.<br> Conducted training sessions on OIG investigation protocols for staff development.</li> <li>Assisted in developing training programs for new inspectors or investigators within the organization.</li> </ul>

U.S. DEPARTMENT OF VETERANS AFFAIRS
05.2008 - 02.2011

<ul> <li>Educated over 200 clinical staff on dialysis, mental health, medical-surgical, and women’s health units.<br> Developed and implemented comprehensive training programs for nursing staff.<br> Created education budgets for specialized clinical areas to optimize resource allocation.<br> Trained nursing staff on Bar Coded Medication Administration (BCMA) System and Computerized Patient Record System (CPRS).<br> Collaborated with senior management to allocate organizational funds promoting a learning environment.<br> Prepared staff for Joint Commission surveys ensuring compliance with standards.<br> Supervised over 60 clinical staff as Nurse Manager, overseeing patient care for U.S. Veterans.<br> Led Root Cause Analysis (RCA) workgroup to investigate clinical issues and implement corrective actions.</li> </ul>

U.S. DEPARTMENT OF VETERANS AFFAIRS
07.2006 - 04.2008

<ul> <li>Recruited as Presidential Management Fellow and selected to participate in management training program. Served as Government Task Leader (GTL) or Project Manager for $14 million Medicare Program Safeguard Contract. Conducted Contractor Performance Evaluations (CPEs) and Medical Review. Used knowledge of Current Procedural Terminology (CPT), Healthcare Common Procedure Coding System (HCPCS) as well as Medicare manuals, policies, and procedures to assure accurate billing and payment of Medicare services such as home health, nursing home care and diabetic care. Managed the Centers for Medicare &amp; Medicaid Services (CMS) Research Grant program. Trained health care providers (nationwide) about Medicare coding and billing policies, procedures, and regulations.</li> <li>Promoted from Presidential Management Fellow 1998 – 2000</li> </ul>

U.S. DEPARTMENT OF HEALTH & HUMAN SERVICES
01.2000 - 01.2006

Doctoral Degree in Education (EdD) -

Baltimore, MD

Master of Science Degree in Education (MSEd) -

Norfolk, VA

Bachelor of Science Degree in Nursing (BSN) -

Norfolk, VA

Associate Degree in Nursing (ADN) -

Norfolk, VA
Kimberly Pugh, EdD, RN