Kimberly Quijano

Executed comprehensive aircraft security inspections, ensuring compliance with safety regulations.

• Conducted thorough cabin searches, including overhead bins, lavatories, and galleys.
• Performed GSC aircraft exterior searches using internal and external checklists.
• Facilitated pre-departure debriefs, confirming team readiness and adherence to operational protocols.
• Obtained captain sign-off on local checklists for operational transparency.
• Reported lost and found items to maintain accountability.
• Verified proper use of PPE, upholding safety standards and minimizing risk during operations.
• Emphasized safety first in all operational procedures.

Greeted passengers and facilitated check-in procedures to ensure smooth boarding experience.

• Delivered outstanding customer service by addressing passenger inquiries and resolving issues promptly.
• Provided boarding passes and luggage tags to customers.
• Rebook flights, process standby passengers, and handle itinerary changes
• Provided assistance to unaccompanied minors during travel process.
• Made flight announcements to keep passengers informed and enhance travel experience.
• Meet inbound flights
• Relayed important information to flight crew for operational efficiency.

• Provide exceptional customer service
• Escorted passengers to their gate and assisted with boarding.
• Assist with Aisle chair passenger Boarding and Deplaning
• Assisted passengers by pushing wheelchairs to their destinations in the airport.
• Meet incoming aircraft and escort passengers to their next destination
• Assisted passengers with luggage management during boarding and disembarkation, ensuring smooth transitions.
• Maintained a standing position and walked throughout the terminal for extended durations to assist passengers.
• Escorted unaccompanied minors and completed necessary paperwork to ensure safety and compliance.