Kimberly Quiroz
Tucson,AZ
Summary
Organized Administrative Assistant experienced in assisting with daily office needs and managing general administrative activities. Proficient in mathematics and finance-related initiatives. Successful in coordinating and executing meetings, travel and special events. Meticulously skilled in organizing, planning and management. Solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building. Talented at computing data and performing various typing duties. Adept at preparing correspondence, memoranda and reports in both draft and final form.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Administrative Assistant
City of Tucson Police Department
Tucson
05.2023 - Current
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by Command Staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Created travel arrangements for Officers and Command Staff according to their requirements.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Prepared expense reports on behalf of Police Department in accordance with City of Tucson policies and procedures.
- Updated contact lists and weekly rosters regularly when changes occur in employee status or contact information.
- Handled confidential documents in an organized fashion according to established protocol.
- Provided secretarial and office management support while building cooperative working relationships.
- Scheduled appointments, meetings and events for Command Staff and Officers.
- Maintained accurate department and customer records.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Utilized editing programs to proofread content for typo-free emails, memos and documentation.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Composed, edited and typed complex memos and reports with job-related software.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
Secretary
Benson Unified School District
Benson, AZ
07.2016 - 04.2023
- Officer Manager for Benson High School
- I take care of all the financial records as well as ordering supplies for the entire High School
- I handle all invoices and deposits daily
- I assist the principal and assistant principal in duties which include filing, answering phones, scheduling appointments, discipline, copying, faxing, emails, handling parent and student issues or concerns
- I assist in keeping Benson High School in compliance with the safety of our students and staff by following all rules and regulations set forth by the District and the State of Arizona
- I also assist all teachers with any ordering or classroom needs, and with that I am also the Assistant Athletic Director
- I make sure that Benson High School follows all Arizona Interscholastic Association’s rules and regulations
- I handle all set ups for all athletic contests, scheduling, ordering and supervisor for all athletic events
- I handle all issues with the Arizona Interscholastic Association and make sure all invoices are paid on time
- I make all reservations for staff and student training and traveling
- I control all student, tax credit and district financial accounts
- I make daily deposits to the bank as well as reconciliations at the end of the month
- I do monthly and yearly inventory for the entire High School and Athletic Department
- I am proficient in excel, word, google docs, google sheets, power school, and power point
- Daily, I must be proficient in and excel in my financial documents as well as organized
- I’m audited monthly and have had no errors with any of my financial records in the years I have been in my position
- I am responsible for all monetary transactions and responsible for all my staff
- Daily I have a staff of 5 that work directly under me
- I am also the President of the Middle School PTO, assistant coach for girls High School Basketball and an Air Force Veteran.
Product Support Specialist
Garmin
Tucson, AZ
03.2014 - 07.2016
- Manage changes in policies, procedures, and product offerings, highly knowledgeable in the specifications, capabilities and operation of company products
- Report on all out-of-line conditions affecting customer satisfaction
- Develop and maintain department and company image and philosophy to the public
- Answer customer technical inquiries regarding company products via telephone, letters, fax and electronic mail systems, documents and report failure trends in company equipment
- Identify and recommend improvements in company products, documentation and procedures to include reviewing special circumstances and authorizing warranty service when deemed appropriate.
Assistant General Manager
Staples
Sierra Vista, AZ
02.2013 - 12.2013
- Responsible for improving overall store operations by streamlining individual processes
- Responsible for corresponding with corporate level personnel on store objectives and/or issues
- Responsible for providing employees with training, clear guidance, and targeted goals
- Responsible for providing guidance to the supervisors of the various departments
- Responsible for opening and closing procedures, banking, merchandising and recruiting
- Train associates on sales techniques and store policies and procedures to foster employee compliance.
Sales Manager
Staples
Sierra Vista, AZ
09.2012 - 02.2013
- Responsible for opening and closing procedures, banking, merchandising and recruiting
- Responsible for training Associate’s on sales techniques and store policies and procedures to foster employee compliance
- Responsible for opening and closing procedures, banking, merchandising and recruiting.
Customer Service Lead
Staples
Sierra Vista, AZ
10.2011 - 09.2012
- Addressed customer inquiries, resolved complaints, and provided solutions to complex problems
- Responsible for training employees on techniques that promote a professional customer service environment
- Responsible for opening and closing procedures, banking, merchandising and recruiting.
Assistant Front End Manager
Fry’s Food and Drug
Sierra Vista, AZ
10.2008 - 09.2011
- Addressed customer inquiries and resolved complaints
- Design and implement customer satisfaction metrics
- Directed and supervised employees engaged in sales, taking inventory, and reconciling receipts
- Completed weekly schedules
- Trained all new employees in store procedures and policies
- Maintained daily records of all transactions
- Reorganized the sales floor to meet company demands
- Stocked inventory when shipments were received.
Education
Bachelor of Arts - Business Administration And Management
University of Arizona
Tucson, AZ08.2025
Skills
- Quality Assurance
- Invoice Processing
- Scheduling
- Minute Taking
- Travel Coordination
- Calendar Management
- Filing
- Expense Reporting
- Bookkeeping
- Clerical Support
- Spreadsheet Management
- Office Administration
- Information Security
- Data Entry
- Time Management
- Operational Processes
- Data Organization
- Administrative Operations
- Microsoft
- Multi-Task Management
- Highly Organized
- Relationship Building
- Inventory Supplies
- Microsoft Office Suite
- Accounting Skills
- Documentation and Recordkeeping
- Microsoft Word
- Excel Spreadsheets
- Sensitive Material Handling
- Office Management
Certification
- Certified Notary
Timeline
Administrative Assistant
City of Tucson Police Department
05.2023 - Current
Secretary
Benson Unified School District
07.2016 - 04.2023
Product Support Specialist
Garmin
03.2014 - 07.2016
Assistant General Manager
Staples
02.2013 - 12.2013
Sales Manager
Staples
09.2012 - 02.2013
Customer Service Lead
Staples
10.2011 - 09.2012
Assistant Front End Manager
Fry’s Food and Drug
10.2008 - 09.2011
Bachelor of Arts - Business Administration And Management
University of Arizona
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