KIMBERLY RAMIREZ
Sun Valley,CA
Summary
Dedicated and organized administrative professional providing exceptional support to teams. Strong communication skills. Proficient in managing calendars, coordinating meetings, and handling supply orders. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Proactive and hardworking individual focused on continuous operational improvement.
Overview
14
14
years of professional experience
Work History
Facilities Manager
International Equity Partners
04.2022 - Current
- Supported over 17 nursing facilities in both daily and emergency operations
- Scheduled vendors to facilities to make repairs on all appliances such as generators, HVAC, etc
- Ordered supplies and processed payments for all maintenance supply transactions
- Worked with vendors on all projects for supplies, support, and scheduling
- Visits to LADBS for new permit applications
- Scheduled appointments and inspections
- Met with inspectors for inspections
- Performed walkthroughs for property management department of all vacant units, ensuring move in ready and creating lists of deficiencies.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Coordinated special projects and managed schedules.
Operations Specialist
People Ready
09.2016 - 04.2020
- Managed Accounts Receivable, processed and distributed invoices on behalf of company
- Reconciled accounts
- Provided collections support
- Provided optimal customer service to both company clients and prospective contract employees; Assisted new contract applicants with all onboarding duties
- Assisted new contract applicants with onboarding duties
- Actively recruited and supervised newly placed Assignment Employees.
- Enhanced team productivity with effective communication strategies and regular performance reviews.
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
- Provided training for new hires, fostering a supportive learning environment conducive to success in their roles.
- Collected, arranged, and input information into database system.
Assistant Manager
Party City
10.2011 - 09.2016
- Managed duties and tasks for both full-time and part-time employees; Met and exceeded regular corporate revenue goals; Prepared daily cash deposits
- Provided positive customer service, particularly during high-volume seasons
- Managed store inventory on a daily, bi-weekly, and quarterly basis.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Increased sales through effective merchandising strategies and targeted promotions.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Executive Assistant
Colonial Marble
06.2010 - 12.2011
- Maintained inventory and processed invoice orders; Processed collections
- Assisted in procurement of materials for ongoing projects and for inventory stock
- Scheduled meetings on behalf of company owner and managed jobsite calendar
- Supervised jobsites in-person to ensure fulfilled deadlines and tasks.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
- Handled confidential and sensitive information with discretion and tact.
- Answered high volume of phone calls and email inquiries.
Education
Some College (No Degree) -
Santa Monica College
Santa Monica, CAHigh School Diploma -
Robert H. Lewis High School
Sun Valley, CA05.2010
Skills
- Communication Skills
- Customer Service
- Organization
- Bilingual (Spanish)
- OSHA Certified
- Experience screening personnel via background checks; E-Verify; and drug screening
- Comfortable working closely alongside both management and support staff
- Works diligently both within a team and independently
- Operations Management
- Defect Tracking
- Materials Management
Timeline
Facilities Manager
International Equity Partners
04.2022 - Current
Operations Specialist
People Ready
09.2016 - 04.2020
Assistant Manager
Party City
10.2011 - 09.2016
Executive Assistant
Colonial Marble
06.2010 - 12.2011
Some College (No Degree) -
Santa Monica College
High School Diploma -
Robert H. Lewis High School
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