Kimberly Ramirez
Waxahachie,TX
Summary
Dynamic and detail-oriented professional with a proven track record at Zavala Contracting, excelling in time management and communication. Adept at enhancing operational efficiency through effective filing systems and exceptional customer service. Recognized for multitasking abilities and a commitment to achieving organizational goals while maintaining a positive and collaborative work environment.
Overview
3
3
years of professional experience
Work History
Personal Assistant
Zavala Contracting
02.2023 - Current
- Developed and maintained filing systems to enhance document retrieval efficiency.
- Provided exceptional telephone etiquette when answering calls professionally, routing them accordingly or taking detailed messages as necessary.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
Sales Associate
Dillards Department Store
08.2024 - Current
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in maintaining store presentation standards, ensuring merchandise was well-displayed and organized.
- Processed transactions accurately using point-of-sale systems, enhancing checkout efficiency.
- Collaborated with team members to achieve sales goals and improve overall performance metrics.
Front Desk Receptionist
Message Envy
06.2024 - 12.2024
- Managed front desk operations, ensuring efficient guest check-in and check-out procedures.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated communication between departments, enhancing collaboration and service delivery.
- Maintained appointment schedules using booking software, optimizing front desk workflow.
Education
High School Diploma -
Waxahachie High School
Waxahachie2011
Skills
- Time management
- Multitasking and organization
- Attention to detail
- Data entry
- Appointment scheduling
- Verbal and written communication
Timeline
Sales Associate
Dillards Department Store
08.2024 - Current
Front Desk Receptionist
Message Envy
06.2024 - 12.2024
Personal Assistant
Zavala Contracting
02.2023 - Current
High School Diploma -
Waxahachie High School