Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kimberly Ramos

Brooklyn,NY

Summary

To obtain a position in a supportive environment where I can help the organization grow in value utilizing my experience, capabilities and abilities. My wish is to be part of a growth oriented company offering opportunity for advancement and professional development, requiring management experience's position as an active employee evolving responsibility in working with other as a team member to achieve advancement.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Cashier/Manager

Green Way Fresh Market
01.2023 - 04.2023
  • Quickly and accurately counted drawers at start and end of each shift.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Built positive relationships with customers to increase repeat business.
  • Enhanced team productivity by delegating tasks and setting clear goals for cashier staff members.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Performed cash, card and check transactions to complete customer purchases.

Coordinator /HHA/Paraprofessional

White Glove Placement
10.2017 - 08.2019
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Oversaw scheduling tasks efficiently, ensuring optimal staff coverage during peak times without sacrificing quality of service delivery or exceeding budget constraints.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Organized spaces, materials and catering support for internal and client-focused meetings.

Certified Home Health Aide

Real Care Inc.
11.2016 - 10.2017
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Transported clients for medical and personal outings.
  • Monitored changes in clients' conditions to report concerns to supervisor.

Manager

Fabco Shoes
06.2014 - 04.2016
  • Interview, manage schedule, hired, and let go of employee.
  • Maximized sales and minimized shrinkage through excellent customer service.
  • Engaged directly with customers to offer assistance and resolve complaints.
  • Performed store openings, closing and shift change actions.
  • Deposit and intake ($2,000+)
  • Received and processed employee payments.

Cashier/Bakery Deli Manager

NYC Fresh Market
07.2012 - 09.2013
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Processed refunds and exchanges in accordance with company policy.
  • Performed cash, card and check transactions to complete customer purchases.
  • Food Prepped for all events.
  • Place and received orders.
  • Catered for all events
  • Ensures compliance with food safety standards.
  • Manage inventory of supplies and order supplies as needed.
  • Clean display cases and replace near expired products with fresh baked goods.
  • Slices, cut, weigh, and price stock in a considerate manner.

Assistant Teacher

Bridge Street HeadStart
09.2009 - 08.2010
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Evaluated students' understanding of course material through examinations and in-depth essay writing.
  • Delivered supplementary lessons and practice assignments.
  • Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
  • Worked with teachers to design lesson plans and coordinate activities for classes.
  • Oversaw classroom operations during teacher and parent meetings.

Education

High School Diploma -

EBC High School For Public Service-Bushwick
Brooklyn, NY
06.2005

Skills

  • Excellent communication skills
  • Customer service-oriented
  • Ability to develop a strong relationship with co-workers
  • Complex Problem-Solving
  • Ability to work in a fast-paced atmosphere
  • Dedicated and Dependable
  • Ability to lead in the work environment
  • Office skills /Advance clerical knowledge / Filling and data archiving

Certification

  • CHHA - Certified Home Health Aide

Languages

Spanish
Native or Bilingual

Timeline

Cashier/Manager

Green Way Fresh Market
01.2023 - 04.2023

Coordinator /HHA/Paraprofessional

White Glove Placement
10.2017 - 08.2019

Certified Home Health Aide

Real Care Inc.
11.2016 - 10.2017

Manager

Fabco Shoes
06.2014 - 04.2016

Cashier/Bakery Deli Manager

NYC Fresh Market
07.2012 - 09.2013

Assistant Teacher

Bridge Street HeadStart
09.2009 - 08.2010

High School Diploma -

EBC High School For Public Service-Bushwick

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Kimberly Ramos