Kimberly Rawson
Apache Junction,ARIZONA
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
13
13
years of professional experience
Work History
Office Manager
Dave's Dry Wall Repair, LLC
03.2021 - Current
- Updated reports, managed accounts, and generated reports for company database.
- Maintained computer and physical filing systems.
- Coordinated special projects and managed schedules.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
MSR
Pinal County Federal Credit Union
Apache Junction, AZ
06.2011 - 03.2021
- Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
- Executed vendor setup and payment, administration of bank accounts and account reconciliations.
- Assisted members with correcting account, service, and system issues by educating on required forms and technical processes.
- Recommended specific products and services in alignment with individual needs, requirements and specifications.
- Kept administrative records current and accurate to promote efficiency and team effectiveness.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Provided customer records, account statements and copies of checks.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Counted and packaged currency and coins.
- Placed orders for customer checks and verified starting numbers.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Maintained accurate records of customer transactions in line with bank procedures.
- Monitored and reported suspicious activity in line with bank security policies.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
Education
High School Diploma -
Ray High
Kearny, AZ05.1987
Skills
- Workforce Management
- Billing
- Expense Reporting
- Contract Administration
- Office Management
- Bookkeeping
- Financial Tracking
- Account Reconciliation
Additional Information
I worked in Banking at a Credit Union for Thirteen Years.
I am a team player.
Very organized and do task in a timely manner with efficacy.
I was a front line Member Service Rep. (Teller)
I have knowledge of inputting data into a computer system.
Timeline
Office Manager
Dave's Dry Wall Repair, LLC
03.2021 - Current
MSR
Pinal County Federal Credit Union
06.2011 - 03.2021
High School Diploma -
Ray High
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