Kimberly Ray
Bradenton,FL
Summary
Medical professional with extensive experience in patient care coordination and insurance verification at VERIMED Health Group. Proven ability to manage medical records and enhance client relations, resulting in improved operational efficiency. Skilled in Microsoft Office and QuickBooks, providing high-quality service in fast-paced environments. Recognized for strong communication skills and meticulous attention to detail, ensuring effective office operations and positive patient interactions.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Refferal coordinator
Total gastrointestinal
Bradenton, US
01.2016 - Current
Check In/Check Out Receptionist
West Florida Surgery center
Bradenton, US
07.2019 - 01.2021
- Verifying insurance collecting payments
- Open surgery center & intake, verify insurance, collect co-pays, made charts.
ADMINISTRATIVE ASSISTANT
TROPIC AIR CONDITIONING
Sarasota, US
05.2016 - 05.2016
- PULL PERMITS, CUSTOMER SERVICE, Worked with upper management to ensure appropriate changes were made to improve customer satisfaction.
- Formulated and enforced Service Center policies, procedures and quality assurance measures.
- Facilitated information flow between customer service, account management operations, quality assurance, training and payroll departments to guarantee call center objectives were met.
PHONE ROOM MANAGER
AFFORABLE GROUP AIR CONDITIONING INC
Bradenton, US
03.2014 - 05.2016
- COMPANY CLOSED
OFFICE MANAGER
Bradenton, US
11.2012 - 03.2014
- WENT OUT OF BUSINESS
BARTENDER
DRIFT INN CORTEZ
Bradenton, US
04.2010 - 08.2013
FLOOR SUPERVISOR
METRO MEDIA CORP
Bradenton, US
03.2010 - 11.2012
BARTENDER AND CUSTOMER SERVICE
Gator lounge and package
Bradenton, US
02.2009 - 10.2012
- BARTENDING AND I WORKED THE PACKAGE STORE
OWNER/ PAINTER
KUNSELMAN SERVICES
Bradenton, US
01.1999 - 06.2003
- OWNED THE BUSINESS WITH MY EX-HUSBAND.
- I SPECIALIZED IN NEW CONSTRUCTION AND Repainted entire apartments after residents moved out.
- Covered floors before prepping, priming and painting all surfaces.
Medical Receptionist/Front Desk/Referral coordinator/ Patient Care Coordinator/MA
VERIMED Health Group of Bradenton
Bradenton, US
Current
Pool Construction office manager
LaPensee Plumbing • Pools • Air
Bradenton Beach, US
Current
- Estimates, Contracts, permits, collections
Education
High School Diploma -
SARASOTA HIGH SCHOOL
Sarasota, FL06-1992
Skills
- Client relations and support
- Call center experience
- Administrative oversight
- Quality control measures
- Account handling skills
- Proficient in QuickBooks
- Data entry accuracy
- HR functions and practices
- Event coordination and catering services
- Management of medical records
- Expertise in Microsoft Office tools
- Financial account management
- Staff training and onboarding
- Insurance claims processing
- Knowledge of HIPAA regulations
- Understanding of medical terminology
- Hedis
- Managed Care
- Insurance verification
- Patient scheduling
- Medical billing
- Electronic health records
- Procedure coordination
- Customer service
- Team collaboration
- Process improvement
- Communication skills
- Time management
- Attention to detail
- Relationship building
Certification
Basic Life Support (BLS)
Assessments
- Customer Focus & Orientation, Highly Proficient, 12/19
- Scheduling, Completed, 01/20
- Work Motivation, Expert, 04/20
- Work Style: Conscientiousness, Highly Proficient, 12/19
- Office Manager, Completed, 03/20
- Receptionist, Familiar, 12/19
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
References
References available upon request.
Timeline
Medical Receptionist/Front Desk/Referral coordinator/ Patient Care Coordinator/MA
VERIMED Health Group of Bradenton
Current
Pool Construction office manager
LaPensee Plumbing • Pools • Air
Current
Check In/Check Out Receptionist
West Florida Surgery center
07.2019 - 01.2021
ADMINISTRATIVE ASSISTANT
TROPIC AIR CONDITIONING
05.2016 - 05.2016
Refferal coordinator
Total gastrointestinal
01.2016 - Current
PHONE ROOM MANAGER
AFFORABLE GROUP AIR CONDITIONING INC
03.2014 - 05.2016
OFFICE MANAGER
11.2012 - 03.2014
BARTENDER
DRIFT INN CORTEZ
04.2010 - 08.2013
FLOOR SUPERVISOR
METRO MEDIA CORP
03.2010 - 11.2012
BARTENDER AND CUSTOMER SERVICE
Gator lounge and package
02.2009 - 10.2012
OWNER/ PAINTER
KUNSELMAN SERVICES
01.1999 - 06.2003
High School Diploma -
SARASOTA HIGH SCHOOL
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