Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
11
11
years of professional experience
Work History
House and Pet Sitter
Self-Employed
05.2014 - Current
Collaborated closely with homeowners regarding specific requirements or requests pertaining to property maintenance or pet care management.
Fed and walked pets, cleaning up after pets indoors and outdoors.
Administered medications to pets as per owner instructions, ensuring their health and well-being during their owner's absence.
Enhanced the comfort of pets during their owner's absence by adapting to each animal's routine and preferences.
Maintained a flexible schedule to accommodate client needs, including last-minute bookings and extended stays.
Pet Sitter
Treasured Pets
11.2019 - Current
Prepared food and water following instructions from pet owners.
Gave animals proper attention to promote secure environment in owner's absence.
Communicated professionally with pet owners via phone, email, and text.
Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
Release of Information Specialist
ScanSTAT Technologies
02.2023 - 11.2023
Reduced errors in released records by thoroughly reviewing documentation before submission.
Managed high volumes of record requests efficiently by maintaining excellent organizational skills and attention to detail.
Increased customer satisfaction levels through prompt responses to inquiries and effective resolution of concerns.
Handled phone calls from attorneys, insurance companies and patients.
Ensured compliance with HIPAA regulations through diligent tracking and monitoring of protected health information disclosures.
Handled sensitive situations with professionalism and empathy, ensuring a positive experience for patients and their families during the information release process.
Manager
Treasured Pets
03.2020 - 10.2022
Managed and motivated employees to be productive and engaged in work.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Maximized performance by monitoring daily activities and mentoring team members.
Financial Solutions Specialist
First Commonwealth Bank
06.2017 - 03.2020
Ensured regulatory compliance by staying current on industry laws and guidelines pertaining to finance-related activities.
Assisted clients in achieving their financial goals through personalized wealth management strategies.
Provided exceptional customer service, resolving complex issues quickly and effectively, resulting in high client satisfaction ratings.
Discussed financial options with clients and provided informed suggestions.
Education
Bachelor of Arts - Psychology
Seton Hill University
Greensburg, PA
Skills
Honest and trustworthy
Positive attitude
Punctual and reliable
Adaptability and dependability
Customer service
Client communication
Pet care
Verbal and written communication
Organizational skills
Attention to detail
Problem-solving
Information collection and recording
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full Time
Location Preference
On-SiteRemoteHybrid
Important To Me
Work-life balanceCompany CultureFlexible work hoursWork from home optionPaid time offPaid sick leave401k match4-day work week