Kimberly Ready

US Pack Logistics

06.2008 - Current

Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Supervised team members to confirm compliance with set procedures and quality requirements.
Built strong relationships with customers through positive attitude and attentive response.
Worked with team to identify areas of improvement and devised solutions based on findings.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Promoted high standards through personal examples to help each member understand expected behaviors and standards.
Mentored and guided employees to foster proper completion of assigned duties.
Conducted training and mentored team members to promote productivity and commitment to friendly service.
Held weekly team meetings to inform team members of company news and updates.
Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
Assisted in recruitment of new team members, hiring the highest qualified to build a team of top performers.
Managed leave requests and absences and arranged covers to facilitate the smooth flow of operations.
Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.