Summary
Overview
Work History
Education
Skills
Timeline
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KIMBERLY RECCHIA

Venice,FL

Summary

Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.

Overview

22
22
years of professional experience

Work History

Business & Marketing Director

NYC Performing Arts Centre
08.2005 - 05.2023
  • Coordinated daily studio operations, including scheduling, staff management and customer service. Managed over 50 customer calls per day.
  • Supervised studio staff for timely, accurate and high-quality task completion.
  • Pleasantly greeted customers and asked open-ended questions to better determine needs.
  • Organized and maintained client databases for accurate communication information.
  • Recruited, trained, and developed high-performing and customer-focused team from scratch.
  • Facilitated communication between clients, staff and vendors for smooth project processes.
  • Implemented marketing strategies to promote studio to potential clients.
  • Developed and implemented strategies to increase studio visibility and reach more clients.
  • Kept accurate budgets with all expenses tracked and accounted for.
  • Collaborated with design teams in promotional materials development to market studio activity.
  • Negotiated vendor and supplier contracts to secure optimal rates for studio services.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Account Executive Ready to Wear

Vera Wang
08.2003 - 08.2005
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Qualified leads, built relationships and executed sales strategies to drive new business.
  • Executed successful sales strategies to convert leads into customers.
  • Resolved issues promptly to drive satisfaction and enhance customer service.

Manager

Kenneth Cole
07.2001 - 07.2003
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.

Education

BBA - Marketing

LIM College
New York, NY
08.2004

AAS - Fashion Merchandising

LIM College
New York, NY
05.2002

Skills

  • Goal-Driven Team Player
  • Strategic Planning
  • Business Management and Development
  • Sales Performance Analysis
  • Office Management Software
  • Customer Relationship Management
  • Business Marketing
  • Social Media Platforms
  • Microsoft Office
  • Verbal and Written Communication
  • Recruiting and Hiring
  • Organizational Leadership

Timeline

Business & Marketing Director

NYC Performing Arts Centre
08.2005 - 05.2023

Account Executive Ready to Wear

Vera Wang
08.2003 - 08.2005

Manager

Kenneth Cole
07.2001 - 07.2003

BBA - Marketing

LIM College

AAS - Fashion Merchandising

LIM College
KIMBERLY RECCHIA