Kimberly Reed
Sanford,FL
Summary
Friendly and reliable, offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Responsible and proficient. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Service bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.
Overview
9
9
years of professional experience
Work History
Cashier
Circle K
04.2020 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business
Certified Medical Assistant
Cape Fear Valley Hospital
01.2015 - 09.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
Cashier
Something's Brewing
04.2017 - 08.2019
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Built relationships with customers to encourage repeat business
Education
Associate of Applied Science - Certified Nursing Assistance
Southern Technical College
Orlando, FL05.1982
Skills
- Data Entry
- Flexible and Adaptable
- Analytical Thinking
- Social Perceptiveness
- Organization and Time Management
- Excellent Communication
- Microsoft Word
Timeline
Cashier
Circle K
04.2020 - 11.2023
Cashier
Something's Brewing
04.2017 - 08.2019
Certified Medical Assistant
Cape Fear Valley Hospital
01.2015 - 09.2020
Associate of Applied Science - Certified Nursing Assistance
Southern Technical College
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