KIMBERLY REED
LaGrange,GA
Overview
19
19
years of professional experience
Work History
Inventory Control Team Lead
Walmart Distribution Center
LaGrange, GA
01.2026 - Current
- Lead in a supply chain setting ensures end-to-end inventory accuracy, quality compliance, and process integrity across warehousing, distribution, and logistics operations. This role bridges quality assurance and inventory control to support efficient product flow, minimize losses, and maintain high service levels.
QA Inventory Control
Walmart Distribution Center
LaGrange, GA
04.2007 - Current
Supply Chain production scheduler
Milliken & Company
LaGrange, GA
10.2023 - 12.2024
- Developed and maintained production schedules to optimize efficiency and meet customer demand
- Collaborated with cross-functional teams including procurement, manufacturing, and logistics to ensure timely delivery of materials and finished products
- Optimized production sequences based on equipment availability, setup times, and product specifications
- Maintained accurate documentation of all scheduling activities including change orders, work orders, and material requisitions
- Conducted regular audits of production schedules to identify areas for improvement or optimization
- Developed standard operating procedures (SOPs) for scheduling/planning processes ensuring consistency and efficiency
- Developed and maintained strong relationships with key stakeholders including customers, suppliers, and internal departments
- Coordinated with quality control teams to ensure compliance with product specifications throughout the production process
- Implemented strategies for optimizing inventory levels while minimizing carrying costs and stockouts
- Maintained up-to-date knowledge of industry trends, technologies, and regulations impacting production planning/scheduling functions
- Participated in continuous education programs/seminars/webinars related to production planning/scheduling best practices
Receiving Inspector/Inventory Control
RemArms
LaGrange, GA
01.2022 - 09.2023
- Performed thorough inspections of incoming shipments, ensuring compliance with quality standards and specifications, utilizing inspection software to document findings and track discrepancies, resulting in a 95% accuracy rate in received inventory.
- Maintained accurate inventory records and conducted regular cycle counts using inventory management software, achieving a 98% inventory accuracy rate and reducing instances of stockouts by 20%.
- Harnessed data analysis software to identify trends and patterns in inventory levels and demand fluctuations, optimizing inventory levels and reducing excess stock by 15%, resulting in improved cash flow and reduced carrying costs.
Shipping Office Assistant
Blickle USA Wheels and Casters
Newnan, GA
04.2022 - 11.2022
- Managed the inbound and outbound flow of goods with meticulous attention to detail, ensuring accuracy and efficiency in every transaction.
- Harnessed advanced software systems such as SAP and Oracle to track inventory, process orders, and generate shipping documentation, improving workflow by 25%.
- Implemented inventory management strategies resulting in a 15% reduction in stock discrepancies and a 20% decrease in shipping errors.
- Handled shipping logistics for domestic and international shipments, negotiating favorable rates with carriers and achieving a 10% cost reduction.
- Trained and supervised junior staff members, fostering a culture of excellence and continuous improvement.
- Maintained a clean and organized warehouse environment, adhering to safety protocols and regulatory requirements at all times.
Call Center Customer Service Representative
Inter Call
West Point, GA
06.2016 - 04.2022
- Delivered exceptional customer service support through inbound and outbound calls, resolving inquiries and concerns with professionalism and empathy.
- Leveraged advanced software platforms such as Salesforce and Zendesk to manage customer interactions, increasing efficiency by 20%.
- Achieved a customer satisfaction rating of 95% through effective communication and problem-solving skills.
- Managed a high volume of calls, exceeding performance targets by 15% through efficient call handling and time management.
- Maintained accurate records of customer interactions and feedback, utilizing data analysis to identify trends and opportunities for improvement.
- Proactively identified and addressed customer pain points, resulting in a 20% reduction in repeat complaints.
- Monitored customer service metrics to continually refine strategies.
- Managed a customer base of over 500, ensuring timely resolution of queries.
- Personalized customer interactions, resulting in a
Custodian
Walmart Super Center
04.2007 - 05.2010
- General cleaning
Timeline
Inventory Control Team Lead
Walmart Distribution Center
01.2026 - Current
Supply Chain production scheduler
Milliken & Company
10.2023 - 12.2024
Shipping Office Assistant
Blickle USA Wheels and Casters
04.2022 - 11.2022
Receiving Inspector/Inventory Control
RemArms
01.2022 - 09.2023
Call Center Customer Service Representative
Inter Call
06.2016 - 04.2022
QA Inventory Control
Walmart Distribution Center
04.2007 - Current
Custodian
Walmart Super Center
04.2007 - 05.2010