Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Community Wellness Clinic
05.2016 - Current
Adhered to strict HIPAA guidelines to protect patient privacy.
Checked patient insurance, and demographic, to keep information current.
Helped patients complete necessary medical forms and documentation.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Managed multi-line phone system and pleasantly greeted patients.
Organized paperwork such as charts and reports for office and patient needs.
Maintained current and accurate medical records for patients.
Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
Transcribed phone messages and relayed to appropriate personnel.
Completed patient referrals to other medical specialists.
Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
Performed various administrative tasks by filing, copying and faxing documents.
Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Obtained payments from patients and scanned identification and insurance cards.
Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Veterinary Technician
Cannon County Animal Clinic
03.2011 - 05.2016
Restrained animals to protect veterinarians from potential harm.
Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Administered medications to animals in treatment and documented changes in condition.
Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
Restocked surgical and office supplies to keep all necessary materials easily accessible.
Recorded symptoms and documented medical observations to inform treatment decisions.
Triaged incoming patients to determine treatment needs and urgency of care.
Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
Interacted with clients regarding animal health, questions and concerns.
Monitored vital signs of animals during surgical procedures and provided postoperative care.
Administer medications, vaccines and treatments as instructed by veterinarian.
Maintained detailed records of animal health care and diagnostic treatments.
Performed fecal examinations, urinalysis and bloodwork.
Collected and prepared specimens for laboratory testing.
Assisted veterinarians with radiographs and ultrasounds.
Assisted in preparation and administration of anesthesia for surgical processes.
Prepared, sterilized and maintained medical instruments and equipment.
Performed dental cleanings using ultrasonic scaler.
Clinical Medical Assistant Specialist
Generations Mental Health Center
01.2008 - 03.2011
Offered companionship and kindness to elderly patients.
Maintained clean, safe, and well-organized patient environment.
Assisted disabled clients to support independence and well-being.
Cleaned house, cooked meals, ad managed laundry.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Provided compassionate and patient-focused care to cultivate well-being.
Monitored clients' overall health and well-being and noted significant changes.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Recorded status and duties completed in logbooks for management.
Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
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