Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Restaino

Canfield,OH

Summary

Dynamic and results-driven Staff Pharmacist with extensive experience at Walmart, adept at resolving insurance issues and enhancing patient care through effective medication therapy management. Proven ability to educate patients on drug interactions while fostering a collaborative team environment. Skilled in inventory management and committed to maintaining compliance with HIPAA regulations.

Overview

23
23
years of professional experience

Work History

Staff Pharmacist

Walmart.Inc
11.2015 - Current
  • Effectively resolved insurance rejections and other billing issues.
  • Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
  • Supported clinical services such as immunizations administration, leading to increased accessibility for patients in need.
  • Provided medication therapy management to patients using Outcomes.
  • Contributed to a positive workplace culture by fostering open communication channels among team members and promoting professional development opportunities.
  • Provided comprehensive staff support during peak hours, effectively managing increased workload without compromising quality of service or patient safety.
  • Recommended OTC devices or medication options to help mitigate individual symptoms.
  • Collaborated with healthcare professionals to develop customized medication plans, ensuring optimal patient outcomes.
  • Complied with all federal laws, company policies and procedures and state regulations.
  • Communicated regularly with physicians, nurses, insurance companies and managed care organizations.
  • Optimized workflow processes for faster prescription filling, resulting in improved patient satisfaction levels.
  • Championed patient safety by staying current on drug recalls and promptly removing affected products from pharmacy shelves.
  • Effectively prioritized tasks and organized workflow to increase efficiency.
  • Managed drug and supply inventories.

Pharmacy Manager

Sams Club Pharmacy
02.2007 - 11.2015
  • Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
  • Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
  • Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
  • Trained pharmacy interns and newly hired pharmacy technicians.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
  • Cultivated a customer-centric environment within the pharmacy, fostering long-term loyalty among patients.
  • Developed strong relationships with healthcare providers, ensuring seamless coordination of care for patients.
  • Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
  • Collaborated with store manager to maintain daily operations.
  • Implemented staff training programs to continuously develop skills and maintain professional licensure requirements.
  • Ensured regulatory compliance by staying current on industry standards and maintaining accurate documentation for audits.
  • Maintained safe work environment by adhering to safety protocols and guidelines.
  • Managed budget effectively, controlling expenses while ensuring pharmacy was well-stocked and staffed.
  • Recommended OTC devices or medication options to help mitigate individual symptoms.

Staff Pharmacist

Marc's Pharmacy
01.2005 - 01.2007
  • Provided medication therapy management to patients using Outcomes and Mirixa.
  • Enhanced patient care by providing accurate medication dispensing and thorough counseling on drug interactions.
  • Ensured consistent delivery of high-quality pharmaceutical services through adherence to established standards and guidelines.
  • Implemented best practices for safe medication storage and disposal, maintaining a compliant and organized pharmacy environment.
  • Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
  • Advised patients on medication side effects and contraindications and explained proper administration.
  • Contributed to a positive workplace culture by fostering open communication channels among team members and promoting professional development opportunities.

Staff Pharmacist

Giant Eagle
06.2002 - 12.2004
  • Educated patients about possible drug interactions and gave special administration instructions.
  • Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
  • Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
  • Assisted other pharmacy staff with drug inventory, purchasing and receiving.
  • Reconstituted oral liquids.
  • Effectively resolved insurance rejections and other billing issues.
  • Effectively prioritized tasks and organized workflow to increase efficiency.
  • Recommended OTC devices or medication options to help mitigate individual symptoms.

Education

Bachelor of Science - Pharmaceutical Medicine

The Ohio State University
Columbus, OH
01-2002

Skills

  • Drug utilization review
  • Immunization administration
  • Patient counseling
  • OTC recommendations
  • Ohio licensed pharmacist
  • Customer service/Resolving complaints

Timeline

Staff Pharmacist

Walmart.Inc
11.2015 - Current

Pharmacy Manager

Sams Club Pharmacy
02.2007 - 11.2015

Staff Pharmacist

Marc's Pharmacy
01.2005 - 01.2007

Staff Pharmacist

Giant Eagle
06.2002 - 12.2004

Bachelor of Science - Pharmaceutical Medicine

The Ohio State University

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