Kimberly Riffner
Livingston,TN
Summary
Dedicated healthcare professional with thirty-two years of experience supporting nursing executives and directors in a multi-system hospital. Expertise in healthcare operations and a commitment to contributing to the success of a healthcare organization. Seeking new opportunities in Tennessee to leverage skills and adapt in the ever-evolving healthcare landscape.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Executive Assistant/Compliance Coordinator Contract Staff
Emanate Health
Covina, USA
01.1991 - 08.2024
- Company Overview: A multi-system healthcare organization
- Although my main role is the Executive Assistant to the Chief Nurse and Administrator of a multi system healthcare organization, I also have been assigned the sole responsibility of managing all aspects of compliance for our contract nursing and allied travel and per diem staff at our three hospitals and one home health care agency
- I currently work with twenty-five staffing agencies and have successfully placed hundreds of nurses and allied staff each year
- Coordinate with multiple travel and per diem staffing agencies to establish contracts
- Complete and maintain all staffing contracts using an electronic system
- Sourced and placed qualified contract staff
- Facilitate high quality, timely and accurate credentialing for all healthcare professionals
- Review applications/profiles for completeness and identify deficiencies; take action as appropriate
- Audit files for regulatory compliance and verified source documents, certificates, and licenses
- Cross-referenced documents for accuracy and resolved discrepancies
- Track licensing/certification status for all healthcare providers
- Provide appropriate and timely notification to all healthcare providers prior to expiration of required license/certifications
- Managed the onboarding and extensions of over 100 travel nurses simultaneously
- Able to manage and meet multiple priorities and competing deadlines
- Collaborated with EMSA during the pandemic to rapidly place and ensure compliance of travel staff provided by government agencies
- Organized and conducted annual compliance audits for all contracted staffing agencies
- Managed and organized visits and accreditation surveys from The Joint Commission, as well as state and federal agencies
- Ensured that all relevant paperwork was completed accurately prior to submission for approval.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
- Coordinated meeting and work schedules for staff teams and executives.
- Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Maintained confidential records and files related to executive operations.
Education
General Studies -
Citrus College
Azusa, CA06.1990
High School -
Monrovia High School
Monrovia, CA06.1985
Skills
- Healthcare Compliance
- Communication
- Problem Solving
- Organization
- Customer Service
- Resourcefulness
- Attention to Detail
- Adaptability
- Technical Proficiency
- Teamwork and Independence
- Fast-Paced Environment
- Office Management
- Meeting planning
- Mail Management
- Appointment Setting
- Professional and mature
- Interpersonal Communication
- Resourceful
- Executive Support
- Schedule Management
- File Organization
- Process Improvements
Committees
Palliative Care Committee
References
On request
Certification
- Lactation Educator
References
References available upon request.
Timeline
Executive Assistant/Compliance Coordinator Contract Staff
Emanate Health
01.1991 - 08.2024
- Lactation Educator
General Studies -
Citrus College
High School -
Monrovia High School
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