Kimberly Riggs
Auburn,WA
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 15 + year career. Tenacious with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
16
16
years of professional experience
Work History
Sales Manager, Account Development
Auth0/Okta
Bellevue, WA
10.2021 - 02.2022
- Identify, hire and train new hires by teaching best practices, procedures and sales strategies.
- Coach employees in successful selling methods to drive revenue.
- Supervise inside sales team of 18 people.
- Work with team to develop innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.
- Monitor metrics and marketing to assess performance and implement continuous improvements.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Tracked pipeline data, won vs. lost opportunities and lead response times with Salesforce CRM.
Team Lead - Business Development Representative
Icertis
Bellevue, WA
02.2020 - 10.2021
- Collaborated with marketing and sales team to increase brand awareness and uncover new leads
- Built and managed accurate sales pipeline to maintain volume of activity
- Qualified and directed incoming customer leads to management teams for distribution
- Promoted to team lead from Sr. Business Development role June 2021, after exceeding quota for Q2 by 115%
- Conducted 40+ outbound calls a day and cold called into Target Accounts within specified territory
- Initiated phone and email contact with potential prospects from various lead sources, including but not limited to: Website, Online events, Trade Shows, 3rd Party Vendors, Social Media
- Performed basic analysis on market trends, customer needs and other parameters to identify prospects for cross sell of Icertis business applications & solutions
Digital Media Account Executive, Outside Sales
The Seattle Times
Seattle, WA
03.2019 - 01.2020
- Consistently exceeded sales goals starting at month 3 in role
- Within 6 months in role collected over $368,000 in sales
- Exceeded 2019 sales quota at 110% to goal
- Created new business contracts from cold call to fulfillment
- Utilized consultative approach specific to client business needs to upsell and optimize accounts strategically
- Fostered relationships through analytics and data tracking to show ROI
- Transitioned over 80% of existing clients into 100% digital sphere
- Partnered cross-functionally to identify marketing opportunities to support brand objectives
- Liaison between clients and support team to resolve issues quickly and effectively
Sr. Account Manager, Digital Advertising
Bonsai Media Group
Seattle, WA
07.2018 - 03.2019
- Client increase in business of over 50% in 6 months resulted in new hires for their business and additional marketing contracts
- Developed proposals to meet client objectives, while increasing engagement and brand awareness
- Optimized campaign performance by analyzing reporting and recommending changes to client
- Managed relationships between multiple parties including agencies, clients, and internal contacts
- Conduct monthly and quarterly meetings with clients to gain knowledge of client business model and develop overarching marketing goals
Sr. Account Manager/Digital Advertising Consultant
ADP/Cobalt/CDK
Seattle, WA
12.2011 - 07.2018
- Highly valued client facing role, responsible for maintaining, developing, and expanding relationships within portfolio of 60+ accounts
- Drove growth within dealerships, focusing on enterprise level and national accounts by identifying advertising spend opportunities and acquiring new business
- Up-sold clients seeking paid search and display marketing to improve site performance averaging 120% revenue retention and growth in FY 2016 and 2017
- Partnered with 3rd party agencies to build cohesive marketing strategies for clients
- Educated on change, benefits of change, and tools needed to be successful when adding or developing current marketing product mix
- Partnered and collaborated across multiple channels to effectively manage and elevate client's online footprint. Connecting complex business problems with strategic solutions in time sensitive environment
- Presented data analysis, audience shopping metrics, and advertising proposals to showcase client success and increase market penetration
- Mentor and new hire trainer to help achieve role initiatives
Business Development Manager
Deal Pigg LLC
Seattle, WA
08.2011 - 12.2012
Account Manager
Tippr - Daily Deals
Seattle, WA
09.2010 - 08.2011
Outside Sales Manager Business Development
Remedy Intelligent Staffing
Tacoma, WA
07.2008 - 06.2010
Manager of Recruiting Field Operations
Retail Search Group
Grass Valley, CA
09.2006 - 01.2008
Education
Business Administration
Sawyer Business College
Skills
- Coaching and mentoring
- Verbal and written communication
- Sales quota achievement
- National accounts management
- Territory management
- Strategic planning
- Solution selling
- Start-up background
- Facilitator of strategic partnerships
- Cross-departmental management
- B2B
- Ecommerce
- Proficient in Microsoft Office, Salesforce, Outreach
Timeline
Sales Manager, Account Development
Auth0/Okta
10.2021 - 02.2022
Team Lead - Business Development Representative
Icertis
02.2020 - 10.2021
Digital Media Account Executive, Outside Sales
The Seattle Times
03.2019 - 01.2020
Sr. Account Manager, Digital Advertising
Bonsai Media Group
07.2018 - 03.2019
Sr. Account Manager/Digital Advertising Consultant
ADP/Cobalt/CDK
12.2011 - 07.2018
Business Development Manager
Deal Pigg LLC
08.2011 - 12.2012
Account Manager
Tippr - Daily Deals
09.2010 - 08.2011
Outside Sales Manager Business Development
Remedy Intelligent Staffing
07.2008 - 06.2010
Manager of Recruiting Field Operations
Retail Search Group
09.2006 - 01.2008
Business Administration
Sawyer Business College
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