Summary
Overview
Work History
Education
Skills
Timeline
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Kimberly R. Linton

Charlotte

Summary

Experienced administrative and customer service professional Strategic and creative thinker with effective communication and written skills, proven ability to develop strong client relationships, provide effective training and promote teamwork Excel at analyzing products and procedures to generate new ideas to improve efficiency and production quality. Highly adaptable to ever changing circumstances.

Overview

18
18
years of professional experience

Work History

Head Teller

SunTrust

Teller II

SunTrust

Teller I

SunTrust

Senior Administrative & Talent Specialist

Clinity Talent
01.2025 - 04.2025
  • Oversaw end-to-end onboarding and offboarding processes for all staff.
  • Supported ReadyCred with credentialing and compliance documentation for the Temporary Division.
  • Managed quarterly tax filing updates via Paychex and ensured timely approvals of weekly timesheets.
  • Maintained and renewed all partnerships, certifications, and registrations, including MBE certification (NMSDC) and NYS Temporary Registry.
  • Ensured trademark filings for Clinity Talent remained current and compliant.
  • Led social media management across LinkedIn, Facebook, and Instagram, enhancing brand visibility.
  • Sourced candidate resumes through LinkedIn and managed CSV data imports from ZoomInfo to Recruit CRM.
  • Maintained and updated active job postings on; Indeed, tracked application flow.
  • Organized and maintained digital documentation via SharePoint for team-wide accessibility.
  • Generated and shared weekly and quarterly performance reports from Recruit CRM with internal sales leadership.
  • Coordinated company events including Happy Hours, President’s Club, and employee birthday celebrations.
  • Partnered with leadership to deliver training and onboarding support for new internal hires.

Client Admin Specialist II

RNnetwork
02.2021 - 11.2024
  • Solid understanding of job, facility, and candidate data in Bullhorn able to aid others in finding information.
  • Has developed relationships with team and internal departments that foster engagement and collaboration.
  • Regularly collaborates with other internal teams when requesting additional or missing information Assists with conflict resolutions to keep business moving forward.
  • Is an SME in all VMS systems. Can assist others with troubleshooting or questions.
  • Demonstrates efficiency in creating a submittal packet per client submission instructions.
  • Regularly answers questions related to the submission instructions and facility requirements.
  • Ensures submission instructions up to date.
  • Assists in training and mentoring new employees.
  • Manages new user logins and passwords for consultants daily.
  • Provides valuable feedback and insight for leadership.
  • Manages VMS sync mappings for new jobs and Facilities.
  • Delivers training on standard processes, ensuring team members proficiency and adherence to best practices.
  • Recognized as a subject matter expert and resource for the team for team members, providing mentorship and support.
  • Collaborate with the Business Development team with add-ons for new facility business.
  • Develops and designs training materials for new hires, ensuring a smooth onboarding process.
  • Is a primary resource in the onboarding and mentoring of new team members.

Associate Sales Consultant

RNnetwork
12.2018 - 02.2021
  • Assisted 8 consultants as needed each week.
  • Managed placements for assigned consultants and managing placement audit sheets.
  • Regularly overperforms on sales and business partner KPI's while managing sales consultants' desks, negotiating and finalizing contractual details, preparing extensions to fit the facility and providers' needs, and supervising the compliance process.
  • Analyzes and expertly matches healthcare providers to facility openings based on their qualifications, experience, compliance status, and specialty.
  • Obtained orientation information for upcoming starts.
  • Oversaw 65% of total touchpoints for nurses on assignments per week
  • Strong relationship building with internal teams and external clients.
  • Maintained a sense of urgency in a fast-paced market while maintaining quality.
  • Skilled in sourcing, developing, and closing new client relationships, with proven success in achieving and surpassing sales goals.
  • Professional-level written and verbal communication abilities; highly effective in teamwork and cross-functional collaboration.
  • Known for growing relationships to a trusted partner level, with expertise in contract negotiation and client-side experience.
  • Exceptional organization, prioritization, and problem-solving abilities, enabling efficient management of extensive information.
  • Upholds core values in all business decisions, demonstrating accountability and a high degree of self-direction.

Client Admin Specialist I

RNnetwork
06.2017 - 12.2018
  • Input open job data into the in-house database from various sources such as email, third party databases or phone calls with clients.
  • Completed daily update of job orders for consultants and/or clients as needs change.
  • Qualify providers resume against available job requirements to ensure they are a good match.
  • Overall knowledge of Vendor Management System (VMS) websites.
  • Submitted/Uploaded provider resumes onto VMS websites.
  • Strong relationship building with internal teams and external clients.
  • Maintained a sense of urgency in a fast-paced market while maintaining quality.
  • Basic knowledge of placements and confirmations.

Default Prevention Specialist

Florida Career College
01.2007 - 01.2017
  • Managed queue of approximately 300 or more borrower accounts.
  • Maintained consistent contact with borrowers.
  • Recorded accurate and detailed notes.
  • Updated account status and borrowers' information as needed.
  • Educated borrowers as to the consequences of not resolving their debt.
  • Highlighted the benefits of getting out of debt.
  • Met or exceeded daily, weekly, and monthly performance goals, deadlines, and objectives.
  • Adhered to consumer protection laws and Florida Career College standard practices and policies.
  • Proficiency with various Internet resources used to locate borrowers (skip trace) as needed.

Financial Services
01.2007 - 01.2015
  • Performed financial calculations to support financial transactions relating to a section of the financial service department.
  • Analyzed basic financial information in response to queries from Managers.
  • Identified and resolved errors and discrepancies.
  • Suggested changes to internal department procedures as identified and involved in the continuous improvement development of processes.
  • Formulated new internal processes and analytical reports to improve information resources available to top management.
  • Performed complex financial aid processes, such as verifying award letters, clearing C-Codes, performing verifications, and dealing with overlapping loan periods, transfer credits, determining student eligibility, etc.
  • Assisted in preparation and completion of annual federal financial aid audits as required.
  • Assisted in evaluating and applying regulations to implement policy and procedures for campuses related to the administration of programs.

Education

Associate of Arts (AA) -

Daytona State College

Skills

  • Data analysis
  • Client relations expertise
  • Office administration support
  • Quality improvement initiatives
  • Client relationship management
  • Financial services experience
  • Experienced in accounting principles
  • Expense tracking
  • Financial assessment
  • Innovative problem solver
  • Team leader
  • Presentation development
  • Strategic analysis
  • Sales expertise

Timeline

Senior Administrative & Talent Specialist

Clinity Talent
01.2025 - 04.2025

Client Admin Specialist II

RNnetwork
02.2021 - 11.2024

Associate Sales Consultant

RNnetwork
12.2018 - 02.2021

Client Admin Specialist I

RNnetwork
06.2017 - 12.2018

Default Prevention Specialist

Florida Career College
01.2007 - 01.2017

Financial Services
01.2007 - 01.2015

Head Teller

SunTrust

Teller II

SunTrust

Teller I

SunTrust

Associate of Arts (AA) -

Daytona State College

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