Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

KIMBERLY ROBERTS

Brandon,MS

Summary

Dedicated and adaptable Substitute Teacher with a strong commitment to student success and classroom management. Skilled in following lesson plans, maintaining a positive learning environment, and providing academic growth. Demonstrates excellence in effectively managing classroom dynamics and collaborating with school administrators and staff to ensure a cohesive educational experience.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Caregiver

Self
2021.11 - 2024.04
  • Assisted with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisting with personal fiances and estate

Pediatric Medical Receptionist

Rankin Children's Group
2020.09 - 2021.11
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Scheduled appointments accurately using reservation software
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.

3 K Preschool Teacher/Daycare

Hillcrest Christian School
2019.08 - 2020.05
  • Developed strong relationships with parents and caregivers, providing regular updates on their child's progress and addressing any concerns proactively.
  • Guided students to develop social, emotional and physical skills.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Established positive communication with parents in daily conversation and formal conferences.
  • Ensured safe and nurturing environment for all students, adhering to health and safety guidelines in classroom.

Substitute Teacher

Hillcrest Christian School and Central Hinds Academy
2018.01 - 2019.01
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.

House Cleaner

Self
2016.01 - 2018.01
  • Managed household tasks efficiently, ensuring timely completion and high-quality results.
  • Improved overall cleanliness of homes with meticulous attention to detail during deep-cleaning tasks.
  • Maintained confidentiality at all times, upholding privacy standards essential in private housekeeping roles.
  • Enhanced client satisfaction by maintaining clean and organized living environment.

Caregiver

Self
2015.01 - 2015.09
  • Assisted with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting personal space.
  • Engaged in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained safe and clean environment, reducing risks and ensuring optimal health outcomes.
  • Assisted with daily living needs to maintain self-esteem and general wellness.

Medical Receptionist

Jackson Neurosurgery Clinic
2012.01 - 2015.01
  • Greeted and welcomed patients and visitors in professional and energetic manner
  • Scheduled patient appointments for consistent workflow
  • Coordinated calls for clinic demonstrating appropriate phone etiquette
  • Obtained and edited patient and insurance information in clinic's computer system
  • Verified insurance benefits
  • Obtained treatment authorizations, precertification and determined patient's financial responsibility
  • Experienced in collecting patient payments
  • Collected outstanding balances and scheduled payment plans with patients
  • Maintained confidentiality regarding patient and business functions of clinic
  • Maintained current patient charts, files, and appropriate information
  • Filed medical records and demonstrated appropriate response to medical record request and releases

Education

Some College (No Degree) -

Hinds Community College
Raymond, MS

High School Diploma -

Wingfield High School
Jackson, Ms
05.1990

Skills

  • Effectively follow lesson plans implemented by absent teacher
  • Assist students providing instruction in course material
  • Monitor student behavior and maintain order in the classroom
  • Follow the instructions of the regular teacher and adhere to the school's policies
  • Answer student questions and provide assistance with assignments
  • Collect and record attendance data

Certification

Certification in Early Childhood Development

Timeline

Caregiver

Self
2021.11 - 2024.04

Pediatric Medical Receptionist

Rankin Children's Group
2020.09 - 2021.11

3 K Preschool Teacher/Daycare

Hillcrest Christian School
2019.08 - 2020.05

Substitute Teacher

Hillcrest Christian School and Central Hinds Academy
2018.01 - 2019.01

House Cleaner

Self
2016.01 - 2018.01

Caregiver

Self
2015.01 - 2015.09

Medical Receptionist

Jackson Neurosurgery Clinic
2012.01 - 2015.01

Some College (No Degree) -

Hinds Community College

High School Diploma -

Wingfield High School

Certification in Early Childhood Development

KIMBERLY ROBERTS