Kimberly Roberts
Summary
Professional worker with strong background in delivering quality results through effective teamwork and adaptability. Skilled in task management, problem-solving, and ensuring smooth operations. Known for reliability, strong work ethic, and ability to meet changing needs with positive attitude. Focused on achieving goals and contributing to team success. Great written and verbal communication skills and excellent interpersonal skills.
Overview
24
24
years of professional experience
Work History
Back-Up Worker
Wall Residences
07.2022 - Current
- Knowledge of state and federal regulations with a history of compliance
- Supporting documentation
- General supports
- Do Daily and Monthly summaries for residents
- Assisted residents in skill building, basic health care and hygiene, meal time and with residents laundry, and money skills.
- Transport residents when needed
- Ensure safety and home environment
- Know computer skills
- Support individuals in life like yours
- Involve individuals in person centered planning, decision making, and choices
- Assist individuals in planning and caring outdoor activities (cookouts and ect.)
- Puree individuals meals and snacks to ensure they do not choke
- Worked fast to complete tasks and meet daily deadlines.
Medical Office Assistant
DLP, Twin County Regional Hospital
03.2001 - 07.2022
- Answered multiple telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, and check-out
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Experience in medical coding/billing
- Experience in money handling
- Professional and courteous communications skills
- Excellent organizational skills
- Knowledge in processing of insurance and payments
- Fax and type forms, notes,letters, prescription, etc.
- Get medical record release forms signed and get records
- Get information of insurance and talk to insurance companies, get referrals and pre-authorizations that are required
- Knowledge of using EMR system and scanning
Education
Associates Degree - (AST) Administrative Support Technology
Wytheville Community College
Wytheville, VA08-2000
High School Diploma -
Galax High School
Galax, VA05-1992
Skills
- Cleaning
- Customer service
- Attention to detail
- Customer relations
- Work site maintenance
- Supply management
- Budgeting and finance
- Cleaning and sanitation
- Verbal and written communication
- Data confidentiality
- Work planning and scheduling
- Relationship building
- Computer skills
- Positive attitude
- Following instructions
- Money handling
- Safety
- State and federal regulations
- Drive transportation
- Assist basic health care, and hygiene
- Assist meal time, and laundry
Timeline
Back-Up Worker
Wall Residences
07.2022 - Current
Medical Office Assistant
DLP, Twin County Regional Hospital
03.2001 - 07.2022
Associates Degree - (AST) Administrative Support Technology
Wytheville Community College
High School Diploma -
Galax High School
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