Kimberly Robinson
Ocala,FL
Summary
Dynamic Assistant Manager with a proven track record at Family Dollar, excelling in customer service and inventory management. Skilled in recruiting and interviewing, I foster team engagement while enhancing operational efficiency. Recognized for increasing cash accuracy and driving repeat business through exceptional service and effective communication.
Overview
2026
2026
years of professional experience
Work History
Assistant Manager
Family Dollar
- Generated repeat business through exceptional customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Assistan Manager
7 Eleven
03.2023 - Current
- Defined clear targets and objectives and communicated to other team members.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive
- feedback and engagement.
Assistant Manager
Dollar General Market
03.2018 - 02.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Conducted performance evaluations and provided constructive feedback to employees.
Education
Vanguard High
06.1998
Skills
- Budget assistance
- Recruiting and interviewing
- Sales monitoring
- Succession planning
Timeline
Assistan Manager
7 Eleven
03.2023 - Current
Assistant Manager
Dollar General Market
03.2018 - 02.2023
Assistant Manager
Family Dollar
Vanguard High
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