Kimberly Rocca
Louisville,Kentucky
Summary
Board certified Pharmacy Technician excited to bring over 15 year background in retail pharmacies, long term care settings and sterile compounding to growing team. Well-versed in all elements of medication dispensing, regulatory compliance and drug inventory control. Highly proficient in building lasting relationships with patients and customers.
Certified Pharmacy Technician with robust experience in sterile compounding and medication preparation. Strong focus on team collaboration and achieving results, adaptable to changing needs. Adept at maintaining compliance with safety regulations, managing inventory, and ensuring accurate medication dosages. Reliable and quality-driven, consistently supporting patient care and pharmacy operations.
Pharmacy professional known for high standards and results-driven approach. Extensive experience in preparing and dispensing IV medications with precision and adherence to protocols. Strong focus on team collaboration and adaptability, ensuring seamless workflow and optimal patient care. Reliable, detail-focused, and proficient in aseptic techniques and medication management.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Baptist Health
11.2021 - Current
- Ensured proper labeling on all compounded products with essential information such as drug name, strength, instructions, and expiration date.
- Maintained sterile environment, adhering to strict safety protocols and preventing contamination.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Optimized inventory management, reducing waste and ensuring availability of necessary supplies.
- Supported pharmacy team by efficiently organizing supplies, cleaning workspaces, and assisting with daily operations as needed.
- Kept detailed records of all compounding activities, maintaining compliance with regulatory standards.
- Contributed to the overall success of the pharmacy by consistently providing high-quality, safe, and effective compounded medications for patients.
- Ensured proper labeling on all compounded products with essential information such as drug name, strength, instructions, and expiration date.
- Demonstrated expertise in aseptic technique while working within cleanroom environments to maintain product integrity.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Certified Pharmacy Technician/KY Accounts Manager
Young at Heart Pharmacy
01.2020 - 10.2021
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Supervised inventory levels to maintain adequate supply of medications and medical supplies.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
Certified Senior Pharmacy Technician
Walgreens
09.2014 - 04.2020
- Maintained clean and organized pharmacy shelving and work areas
- Prepared and submitted claims to insurance companies for payment
- Efficiently processed cash register transactions for new and refilled prescription orders
- Created new customer profiles and updated changes such as demographics, allergies, and new medications in pharmacy computer systems
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system
- Adhered to regulatory guidelines for workplace safety and customer confidentiality
- Received, reviewed, dispensed, and labeled over 750 prescriptions daily with expert accuracy
- Compiled customer demographic, allergy and medical history background
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts
- Processed and filed approximately 750 prescriptions per day
- Worked with insurance companies to process claims, resolve problems and obtain payments
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling
- Verified and filled over 750 prescriptions per day in busy retail pharmacy setting
- Created new customer profiles and updated information in pharmacy computer systems
- Managed medication stocks, including conducting counts, labeling products and maintaining controls
- Established and updated patient profiles, including lists of medications and insurance details
Certified Pharmacy Technician
University Of Louisville Outpatient Pharmacy
01.2013 - 11.2014
- Worked with insurance companies to process claims, resolve problems and obtain payments
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests
- Verified and filled over 500 prescriptions per day in busy retail pharmacy setting
- Received, reviewed, dispensed, and labeled over 500 prescriptions daily with expert accuracy
- Prepared and submitted claims to insurance companies for payment
- Maintained clean and organized pharmacy shelving and work areas
- Efficiently processed cash register transactions for new and refilled prescription orders
- Adhered to regulatory guidelines for workplace safety and customer confidentiality
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling
- Created new customer profiles and updated information in pharmacy computer systems
- Received, reviewed, dispensed and labeled over 500 prescriptions daily with expert accuracy
Certified Pharmacy Technician
Scripts Pharmacy
11.2013 - 09.2014
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts
- Worked with insurance companies to process claims, resolve problems and obtain payments
- Communicated with insurance companies for billing purposes
- Restocked shelves and prepared expired drugs for return
- Confirmed prescriptions by calling the physicians' office
- Filled and processed prescriptions to ensure prompt and efficient patient care
- Entered orders into the system and filled medication orders
- Dispensed medications to patients in accordance with pharmacist orders
- Verified prescriptions by contacting the physicians' office.
- Resolved third-party rejection claims
Certified Senior Pharmacy Technician
Walgreen
09.2009 - 01.2013
- Worked with insurance companies to process claims, resolve problems and obtain payments
- Dispensed medications to patients in accordance with pharmacist orders
- Performed a wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality
- Dispensed approximately 500 prescriptions daily
- Ensured proper entry and processing of patient prescriptions in company system
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts
- Created new customer profiles and updated changes such as demographics, allergies, and new medications in pharmacy computer systems
- Confirmed prescriptions by calling the physicians' office
- Resolved third-party rejection claims
- Handled over 500 daily dispenses of prescriptions
- Verified prescriptions by contacting the physicians' office.
- Created new customer profiles and updated information in pharmacy computer systems
- Communicated with insurance companies for billing purposes
- Verified and filled over 500 prescriptions per day in busy retail pharmacy setting
- Received, reviewed, dispensed, and labeled over 500 prescriptions daily with expert accuracy
- Compiled customer demographic, allergy and medical history background
- Entered and processed prescriptions into the internal system with accuracy
- Maintained lines of communication with patients, providing instructions and general support
- Efficiently processed cash register transactions for new and refilled prescription orders
- Maintained clean and organized pharmacy shelving and work areas
- Managed medication stocks, including conducting counts, labeling products and maintaining controls
- Received, reviewed, dispensed and labeled over 500 prescriptions daily with expert accuracy
- Filled and processed prescriptions to ensure prompt and efficient patient care
- Restocked shelves and prepared expired drugs for return
- Supported the pharmacist in preparing 500 prescriptions daily
- Ensured accuracy and productivity in the performance of operational activities
- Ensured customers received quality care through collaboration with the pharmacist
Education
GED -
Bullitt Central High School
Shepherdsville, KYSkills
- Filling prescriptions precisely
- Team leadership
- Workflow Optimization
- Pharmacy operations
- Insurance verification
- Drug inventory control
- Stocking shelves
- Ordering and stocking medications
- Verifying orders
- Problem solving
- Proper labeling procedures
- Point of sale systems proficiency
- Problem-solving skills
- Knowledge of generic drugs
- Quality assurance and control
- Sterile preparation
- Compounding techniques
- Aseptic techniques
- Patient confidentiality
- Sterile technique
- Detail-oriented
- Medication storage and labeling
Accomplishments
- Trained over 10 new pharmacy technicians on pharmacy policies, procedures and best practices.
Certification
- Certified by the Pharmacy Technician Certification Board (PTCB)
- In good standing with the KY Board of Pharmacy
- In good standing with the IN board of Pharmacy
Timeline
Certified Pharmacy Technician
Baptist Health
11.2021 - Current
Certified Pharmacy Technician/KY Accounts Manager
Young at Heart Pharmacy
01.2020 - 10.2021
Certified Senior Pharmacy Technician
Walgreens
09.2014 - 04.2020
Certified Pharmacy Technician
Scripts Pharmacy
11.2013 - 09.2014
Certified Pharmacy Technician
University Of Louisville Outpatient Pharmacy
01.2013 - 11.2014
Certified Senior Pharmacy Technician
Walgreen
09.2009 - 01.2013
GED -
Bullitt Central High School
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