Kimberly Roddy

• Conduct policy and benefits reviews to ensure coverage aligns with client needs, and financial goals.
Provide tailored recommendations across health and life products to improve client understanding.
Build long-term relationships through clear communication and trust-centered service.
• Support compliance through accurate documentation of interactions and disclosures.
• Identify coverage gaps and present compliant, value-driven solutions.

• Delivered medical supplies and equipment to healthcare facilities.
• Followed established protocols when transporting hazardous materials.
• Maintained clear communication with healthcare professionals to ensure accurate delivery of medical supplies.

• Monitored entire facility using CCTV while simultaneously performing dispatch duties.
• Reviewed CCTV footage on a regular basis to detect any suspicious activity or violations of company policy.
• Provided ongoing coaching and feedback to security staff, ensuring adherence to company standards and fostering professional development.
• Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.