Kimberly Rodriguez
Kissimmee,FL
Summary
Multi-talented and collaborative administrative manager focused on business efficiency and operational improvements. Dedicated and decisive leader with strategic and forward-thinking mindset offering several years of experience. Analytical problem-solver and persuasive communicator with talent for creative solutions.
Overview
9
9
years of professional experience
Work History
Administrative Manager
Pinecrest Physical Therapy South
Miami, FL
12.2022 - 08.2024
- Created and maintained filing systems for employee records, financial reports, and other documents.
- Prepared regular progress reports to track budget expenditures, workflow, and performance metrics.
- Coordinated with executive staff to ensure deadlines were met in a timely manner.
- Oversaw the maintenance of office equipment, supplies, and facilities.
- Assisted in developing individualized treatment plans for each patient based on their needs.
- Performed administrative tasks such as scheduling appointments and updating medical records.
- Maintained accurate documentation of patient progress including notes from sessions and outcomes achieved during treatment.
- Greeted guests upon arrival and checked them in to their rooms.
- Provided excellent customer service by addressing guest inquiries promptly and professionally.
- Assisted with training new staff members on front desk procedures and policies.
Compliance Specialist
KIKO LOGISTICS CORP
Doral, FL
02.2016 - 11.2020
- Reviewed and updated existing compliance policies and procedures.
- Provided guidance to staff on regulatory requirements, policies, and procedures.
- Performed risk assessments to identify areas of non-compliance and potential risks.
- Drafted reports outlining findings from compliance audits and investigations.
- Monitored and evaluated driver performance on a daily basis.
- Scheduled maintenance for fleet vehicles to ensure compliance with DOT regulations.
- Ensured that all necessary paperwork was completed accurately and submitted on time.
Education
Associate of Science - Occupational Therapy Assistance
Miami Dade College
Miami, FL07-2024
Skills
- Administrative Support
- Staff Management
- Office Administration
- Scheduling
- Bookkeeping
- Scheduling and calendar management
- Customer Service Management
- Multi-Line Phone Systems
- Organization and Multitasking
Languages
English
Professional
Spanish
Professional
Timeline
Administrative Manager
Pinecrest Physical Therapy South
12.2022 - 08.2024
Compliance Specialist
KIKO LOGISTICS CORP
02.2016 - 11.2020
Associate of Science - Occupational Therapy Assistance
Miami Dade College
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