Summary
Overview
Work History
Education
Skills
Languages
Timeline
Barista
Kimberly Rodriguez

Kimberly Rodriguez

San Antonio,TX

Summary

Dynamic team member with proven expertise in customer service and cash register operation at Whataburger. Recognized for building strong relationships and resolving issues efficiently, contributing to a positive customer experience. Committed to maintaining a clean environment and fostering teamwork, ensuring high standards of safety and productivity. Flexible and dependable, ready to exceed expectations.

Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

Team Member

Whataburger
San Antonio, TX
03.2020 - 04.2020
  • Worked hard to learn required tasks quickly to maximize performance.
  • Rotated through series of different stations based on team needs.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Provided customer service support to ensure satisfaction.
  • Maintained a clean and organized work area throughout shift.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Looked for ways to go above and beyond job requirements.
  • Greeted customers upon entering the store with friendly demeanor.
  • Maintained positive working relationship with fellow staff and management.
  • Identified needs of customers promptly and efficiently.
  • Operated cash registers to process payments from customers.
  • Resolved customer issues promptly in a professional manner.
  • Addressed customer needs, responding to specific requests.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted customers with product selection and ordering process.

Team Member

Bill Miller BBQ
San Antonio, TX
01.2018 - 01.2018
  • Worked hard to learn required tasks quickly to maximize performance.
  • Assisted customers with product selection and ordering process.
  • Rotated through series of different stations based on team needs.
  • Provided customer service support to ensure satisfaction.
  • Maintained a clean and organized work area throughout shift.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Looked for ways to go above and beyond job requirements.
  • Greeted customers upon entering the store with friendly demeanor.
  • Maintained positive working relationship with fellow staff and management.
  • Identified needs of customers promptly and efficiently.
  • Operated cash registers to process payments from customers.
  • Resolved customer issues promptly in a professional manner.

Team Member

Whataburger
San Antonio, TX
03.2015 - 04.2016
  • Worked hard to learn required tasks quickly to maximize performance.
  • Assisted customers with product selection and ordering process.
  • Rotated through series of different stations based on team needs.
  • Provided customer service support to ensure satisfaction.
  • Maintained a clean and organized work area throughout shift.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Worked effectively in team environments to make the workplace more productive.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Completed day-to-day duties accurately and efficiently.

Education

High School Diploma -

Academy of Achievements
San Antonio, TX
06-2019

Skills

  • Customer service
  • Cash register operation
  • Team collaboration
  • Relationship building
  • Problem resolution
  • Effective communication
  • Attention to detail
  • Dependability and reliability
  • Area and facility cleaning
  • Team building
  • Safety
  • Positive attitude
  • Flexible schedule
  • Following instructions
  • FLUENT IN [LANGUAGE]
  • Goal setting and achievement

Languages

Spanish
Professional

Timeline

Team Member

Whataburger
03.2020 - 04.2020

Team Member

Bill Miller BBQ
01.2018 - 01.2018

Team Member

Whataburger
03.2015 - 04.2016

High School Diploma -

Academy of Achievements
Kimberly Rodriguez