Kimberly Rodriguez

Case Manager

Callen Lorde Community Health Center

Brooklyn

11.2023 - Current

Assisted individuals with eligibility for available benefits.
Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
Linked clients with social services, health care providers, and governmental agencies to help claim or reclaim individual autonomy.
Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
Collaborated with other service providers to ensure continuity of care for clients.
Advocated on behalf of clients to secure necessary services and support.
Advocated for clients by obtaining information regarding treatment options and clinical status.
Assessed clients' needs, developed service plans, and monitored progress towards goals.
Facilitated communication between clients, families, caregivers, social service,s and other agencies to ensure client needs were met.
Provided referrals to appropriate health care providers or other community resources.
Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
Provided referrals to appropriate medical, mental health, and social services.
Coordinated transportation services for clients who lacked access to reliable transportation.
Educated clients about mental health conditions, medications and self-care techniques.
Collaborated with medical professionals to coordinate treatment plans for clients.
Counseled clients on available resources within the community that could help meet their needs.